New Century Maids

I am so happy I finally decided to have my home cleaned! It is so much easier for me to maintain it in between visits too. I am also relieved that New Century Maids has lived up to the great reputation they have on HomeStars, which is how I found them.

I waited until they had cleaned my place 4 or 5 times to write a review to be sure I continued to get the great service I got on the first couple visits. And I have. They just came again and it is beautiful. Thank you ladies!! I have had friends tell me that sometimes, in their experience with other companies, the service goes downhill after the first couple of visits but I have found that so far the effort and work is still top notch! I am super happy to have the same ladies (a team of 2) come each time. Always on time, always with a smile. I think that is very important because they know my place and my preferences. And my cats ;) As I think many pet owners might agree, it's always a concern to have people coming in when I am not there (will they get out or locked in a closet...). I feel these ladies understand and I am secure leaving them. I come home to a sparkling clean home and happy, sleeping cats. Thank you!

Finally, the customer service I have received is excellent. Someone always answers the calls, and my questions, or returns an email very quickly with the information I requested. They are helpful, friendly and professional. I usually talk to Kamila and she is great.

It's really hard to find great service these days. I feel New Century Maids values me as a customer. How refreshing! And I appreciate the great work they provide. No hesitancy in recommending them.