Dawn C

I am so happy I finally decided to have my home cleaned! It is so much easier for me to maintain it in between visits too. I am also relieved that New Century Maids has lived up to the great reputation they have on HomeStars, which is how I found them. I waited until they had cleaned my place 4 or 5 times to write a review to be sure I continued to get the great service I got on the first couple visits. And I have. They just came again and it is beautiful. Thank you ladies!! I have had friends tell me that sometimes, in their experience with other companies, the service goes downhill after the first couple of visits but I have found that so far the effort and work is still top notch! I am super happy to have the same ladies (a team of 2) come each time. Always on time, always with a smile. I think that is very important because they know my place and my preferences. And my cats ;) As I think many pet owners might agree, it's always a concern to have people coming in when I am not there (will they get out or locked in a closet...). I feel these ladies understand and I am secure leaving them. I come home to a sparkling clean home and happy, sleeping cats. Thank you! Finally, the customer service I have received is excellent. Someone always answers the calls, and my questions, or returns an email very quickly with the information I requested. They are helpful, friendly and professional. I usually talk to Kamila and she is great. It's really hard to find great service these days. I feel New Century Maids values me as a customer. How refreshing! And I appreciate the great work they provide. No hesitancy in recommending them.

I came upon HomeStars by accident while 'surfing' for window covering retailers and after reading all of these great reviews I thought Kingways were worth checking out. THIS EXPERIENCE WAS GREAT! I just moved into a new condo and working with George was such a pleasure amidst all the chaos of the move! The price was reasonable for the quality and the specialized items I requested. George showed up when he said he would, told me that all the custom shutters would be installed within 2-3 weeks and 13 days from the date he measured I had fully installed, beautiful shutters in 2 bedrooms, a kitchen and living room!! It seems these days you have to beg for a retailer to deliver on time and offer good service... but Kingsway provided a great product and exceptional service the whole way - and George was always friendly, informative and happy to help! I went back for some area rugs and once again exceptional service. I plan on going back and telling everyone about this place.