Vigor Mechanical Ltd

Heating & Air Conditioning
Edmonton AB T5S 1P1
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Reviews by rating (past 12 months)

Reviews for Vigor Mechanical Ltd

Average customer rating:
8.8 10 (38 reviews)

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hutchinsontrevor266
hutchinsontrevor266
0 reviews Edmonton, AB
10/10

AC

Kyle is one of the few people I would let to work on my AC or furnace. He is great guy and worker.

Approximate cost of services:
$25,200.00
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speyeguy
speyeguy
0 reviews Sherwood Park, AB
8/10

AC service

Quick, efficient and informative service. A good job overall and the tech Kyle was very nice. One thing that didn’t impress me was a “misc materials” charge on my bill. Is this for gloves, masks, coffee or what?? I don’t like surprises. I was also surprised to see an hourly rate and a charge for the “truck”, having said that I guess the overall bill was probably close to the norm. Yes, I could have raised this with the tech, but I was shown the bill on a tablet, found it hard to read the details except the total, and got a PDF of the bill two days later.

Approximate cost of services:
$400.00
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Company Response

Thank you for the review for the air conditioning service that we completed at your home. We have a $15 misc charge on our invoices that covers all cleaners and small parts (screws etc) that we use on the jobsite. Your air conditioner needed a thorough cleaning when we were onsite. We are very glad that your home is now cool for the summer!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Air Conditioning

Wire loose. Blades not spinning. Cleaned unit thoroughly. Very happy with the service. Always count on Vigor.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for your continued support! We value our wonderful customers and want to help keep your home as comfortable as possible.

douglaslamb
douglaslamb
0 reviews Edmonton, AB
10/10

ACUnit

The technician was very informative and was very thorough in his assignment. I was very pleased.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to review the air conditioning service that we performed at your home. We are excited for you to have a cool home all summer!

Laura Dear
Laura Dear
1 review Edmonton, AB
10/10

New furnace, hot water tank, heat exchange and thermostat

Our experience with Vigor was great from start to finish. They were recommended highly and we can certainly see why. Vigor recommended something appropriate for our home, had the equipment very quickly, did a very good job of installation and cleaned up afterwards. Everyone we dealt with worked hard and was very respectful. I too would recommend them highly.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your review of the installations we completed in your home. We love hearing that everything went as planned and you were happy with all aspects including clean up. Please let us know if we can help with any other hvac/plumbing concerns! We are available 24 hours a day.

Private User
Private User
Private User reviews Edmonton, AB
1/10

Incompetent but will charge you for a visit anyways.

The maintenance did not know what they're doing on diagnosing furnace heater. They did a quick service which requires no expertise, like change the filter or clean the flame sensor, then charge really high and call it a day. I was informed that Vigor Mechanical is highly reputable and was recommended. I figured they would find out what’s wrong with our furnace heater, because they were called for the same issue three times within the six months period but found nothing. I am not satisfy with their work and will not recommend to anyone. I understand that during this season, they’re really busy, but I was advice from them; if I’m not happy with their service, call someone else. Thank you for your advice.

Approximate cost of services:
$508.00
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Company Response

Thank you for your review however I have no record of this service. The only time we would have return visits is if the unit is working when we arrive and no error codes are present and we would then run through common problems like no air flow and high limit issues not wanting to charge extra labor if the unit is working.

Vigored
Vigored
0 reviews Edmonton, AB
1/10

New central air condition only worked for 4 years and no after sale service.

My a/c system stopped blowing cold air after 4 years of ownership. After checking and recharging the system twice, charging me both times, I was told the issue "will be like finding and needle in a hay stack". There was zero concern for me as their customer and the fact that the system they sold and installed for me should last much longer than four years. I now have a very expensive lawn ornament thanks to Vigor.

Approximate cost of services:
$4,372.00
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Company Response

Thank you for your review. We do offer 1 year labor on all installs which is industry standard, however your unit was out of warranty. We did offer to find and repair the leak, however it does take time and we do have to charge for that so you chose to recharge the system as it was the most cost efficient option. We are happy to address your concerns if you call the office.

Private User
Private User
Private User reviews Edmonton, AB
6/10

Furnace issue

Issue with furnace. Ended up being plugged filter but the service personnel questioned whole Install from 5 years ago. Wasted about 1 hour reading manual at $100 an hour. Very polite and courteous

Approximate cost of services:
$300.00
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Company Response

We are glad we could come out right away and help you with your no heat in this crazy weather!

Trulyhappycouple in Edmonton
Trulyhappycouple in Edmonton
1 review Edmonton, AB
10/10

Furnace maintenance

When we phoned for furnace maintenance, Vigor came out the very same day! Technician was friendly, helpful, and competent. For speedy, friendly service, Vigor can not be beat! Thank you!

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to review your maintenance service! We are very thankful for our great customers.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Great service

Our furnace went out on a Sunday morning in -27 weather. Service tech was there quickly and had it up and running in no time. Great service! Highly recommend this company.

Approximate cost of services:
$220.00
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Company Response

We were very happy to with your no heat issue in this crazy cold snap! Please let us know if we can help in any other way.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vigor Mechanical Ltd

Vigor Mechanical Ltd is a family owned and operated heating, air conditioning and plumbing business that has been operational in the Edmonton area since 2002. We pride ourselves on our honesty and professionalism in both residential and commercial applications. Financing now available!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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