Country Hearth & Chimney Inc

Jamie and his Associate were extremely professional, proficient & tidy.
A pleasure to deal with everyone at this local company. We very strongly recommend their products, services and guidance in choosing the proper units. We very much wanted to support a local business/ hire local . Jamie and his Associate spent all day at our House, from 9am to 6 pm and explained everything to our entire satisfaction. Not to mention, dealing with our request so quickly.

Very strongly recommended.

Called when my furnace stopped working and they came out the same day. The guys knew all about my furnace and were able to install the part needed to fix it very quickly.
I recommended them to a friend who needed a new furnace and fireplace installed in a new home and they did an amazing job for them too.
Very Pleased!

Stay far away from these people. Their word means nothing.
They work on their own time whenever they feel like it and could care less how they inconvenience the customer.
Look for someone else.

We had Country Hearth come over and estimate the installation and make some recommendations. They recommended an air tight gas stove and a gas logset for our traditional living room. Installation occurred on time and on budget. Installers were professional and courteous. The logsets work very well. The one problem we had was a scratch in the paint and it was rectified immediately to my satisfaction.

Very dissatisfied with work by Cobourg Hearth and Chimney. They relined my chimney in 2012 and the cement crown was covered by stainless flashing, when roofing contractors came they pointed out that water was “pooling” on the top of the crown. After speaking to Cobourg Hearth and Chimney, Reg. the owner sent crew back and they installed cement or parged crown on top of stainless flashing. The following summer while I was on roof cleaning chimney, I noticed there cement had split into 2 pieces that you could slide off with little effort. Once again I contacted Cobourg Chimney and Hearth with pictures of damaged cement work. Within a week or two Reg. the owner showed up and stated that the cement was not needed and he had no idea why his crew would have installed it as it was not needed.
At this point I chose to discontinue trying to resolve this issue with Reg. as the last thing I needed was an irate contractor doing some makeshift repair while inflicting damage on my new steel roof. I WOULD NOT RECOMMEND COBOURG CHIMNEY AND HEART!

Country Hearth installed our geothermal system and have been great very efficient when servicing it on an annual basis. We compared several companies and chose Country Hearth because of their knowledge, their method of explaining the system to a layperson and the overall cost. The salesperson was pleasant, not pushy and explained the grants available and how to apply for them. The system has been problem-free and energy-efficient. They are helpful with any questions we have and answer their messages very quickly.