Climate Air Heating & Air Conditioning Ltd

Formerly Comfort Masters Ltd.
Heating & Air Conditioning
Barrie ON L4N 9P5
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Heating & Air Conditioning
Climate Air Heating & Air Conditioning Ltd
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95%

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Reviews for Climate Air Heating & Air Conditioning Ltd

Average customer rating:
9.6 10 (333 reviews)

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2 reviews Ajax, ON
10/10

air conditioner / T-stat

Thank you Jarred at comfort masters. He helped us get the best air conditioner for our needs and did not endlessly 'sales pitch'. And that to a great price and it we had a text book experience. Their cost was $1400 lower than our other estimates. They used their own installers who brought special mats to protect my floors and left no mess anywhere! They installed our air conditioner in one morning and even helped us learn our new "smart Thermostat".

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great review! Please keep us in mind should you need any other services or equipment for your home - gas fireplaces, humidifiers, furnaces, duct cleaning, home security and alarm systems. And remember we have a 2% referral program so please recommend Comfort Masters to your friends and family today!

Alex from Mississauga
Alex from Mississauga
1 review Mississauga, ON
10/10

Furnace & humidifier replacement

We first have met with Comfort Masters team at Home & Comfort Show in February 2015 and were pleased with their professionalism complemented with great sense of humor! Perfect timing for us as our 18-year old furnace has died two weeks later. Team of Masters responded very quickly and just in a day of cold new powerful furnace was installed in our home and warm came back. Much appreciated to the whole crew who did the installation and to Dave who supported us with all preliminary work and information needed. We will definitely recommend Comfort Masters as an excellent and valued contractor.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Alex, thank you again for your business and for the review. Please feel free to contact us at anytime if you have any questions or concerns.

Chris Lundy from THORNTON
Chris Lundy from THORNTON
1 review Thornton, ON
10/10

Furnace

Came home to a furnace problem , called Climate Air and had a new Lennox Elite furnace installed two days later. They did a great job, laid down mats on the floor everywhere they walked, and set up and explained the new furnace and thermostat. Great price, great service. I had lots of choice of different furnace choices and different financing options. I would highly recommend them.
Chris

Approximate cost of services:
$3,500.00
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Company Response

Hi Chris,

Thank you for the great review. We appreciate the recommendation and hope you are enjoying you Lennox system. Anything you need please give us a call!

Kerry LaiFatt in Ajax
Kerry LaiFatt in Ajax
2 reviews Whitby, ON
10/10

Humidifier installation

A friend suggested we have a humidifier installed because our hardwood floors were starting to gape (up to about 4 mm) in our 2 years new house.
These guys arrived and rolled out rugs to keep my floors clean and worked quickly to install our new system. I'm happy to report that it stopped the floors from further gaping and actually closed up the gaps! The humidifier and services were reasonably priced and I'm thrilled that I don't have to redo 1500 square ft of hardwood.

We recommended Stouffville Home and Comfort to our neighbours for a new furnace and they were pleased as well. I will definitely call them when it's time to replace our furnace too.

Approximate cost of services:
$1,100.00
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Company Response

Hi Kerry, thanks for taking the time to write your review and for the great referral you gave to your neighbour about Comfort Masters. We installed a new air conditioner for them last week. As you know, we have a 2% referral program so your cheque is on the way!

Yogie from Markham
Yogie from Markham
2 reviews Markham, ON
2/10

Furnace service

We called 3 companies when our furnace broke. SHC charged us $230 service call/diagnostics then additional $620parts + installation - for something that wasn't the problem at all. I posted a negative review here and fortunately received calls from both owner and VP. They seemed sincere and apologetic about our bad experience and refunded our money. I appreciated the personal calls and the genuine concern over the quality of the service we received. It's helped alleviate most of the sting but we probably will not use or recommend this company again.

Review has 1 previous version
Approximate cost of services:
$230.00
What could this company do to improve their services?
We were taken aback with the condescending humour from the emergency technician - as well as the obvious repair misdiagnosis. Company should ensure their techs are mindful of the stressful situations they are called upon in these instances. We used the after hours service when we had no heat during the extreme cold alert this winter. In no way was his joke about needing a magic wand to fix the broken furnace appropriate when our 2 very young kids were sitting in the house freezing.
Any advice to offer fellow homeowners facing a similar project?
Get a second opinion - it saved us probably $1000.
1 of 1 people found this review helpful.
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Company Response

Thank you for bringing this situation to our attention. As discussed in our telephone conversation, we apologize for any inconvenience this may have caused and for the miscommunication from our technician that has led you to distrust our company.
Above all else, providing excellent customer service is our main goal which is why we immediately reached out to you to rectify the situation by offering a full refund and a Spring A/C maintenance free of charge. We hope that you will contact us again in the Spring so we can perform this free service and begin earning back your trust in our company.

dmitry lebedev from Whitchurch-stouffville
dmitry lebedev from Whitchurch-stouffville
1 review Whitchurch Stouffville, ON
10/10

furnace water heater AC

Highly recommend this service company. Efficient and timely service from Andy and Chris. Installation of all equipment completed in one day, very clean and professional job. Thanks to the team.

Approximate cost of services:
$7,500.00
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Sean from Ajax
Sean from Ajax
3 reviews Ajax, ON
10/10

A/C and Humidifier

I was referred to this company through a friend. They put together a deal I was happy with for the A/C and humidifier system, and then arrived as scheduled to do the install. They are very courteous and friendly, and their work is beyond professional. I have already put them on to 2 family members, and will undoubtedly use them again in the future. A++++

Approximate cost of services:
$2,500.00
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G from Toronto
G from Toronto
2 reviews Toronto, ON
7/10

Furnace, AC and Hot Water Tank

During installation the installers lowered the air ducts significantly
and they broke a light fixture, no issue to fix, but a "heads up" on the lowered ducts and the light fixture would have been nice.

For the most part sales and installers were courteous and explained the process and care of the furnace, ac and HWT - I'm happy with the job.

Approximate cost of services:
$7,200.00
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P & T in Markham
P & T in Markham
3 reviews Markham, ON
10/10

New a/c and furnace

Very happy with Brian and his crew. Would not hesitate to recommend him and his company... They did little extras for us, and Brian's expertise in hvac design helped us for our upcoming basement Reno.

Approximate cost of services:
$900.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Climate Air Heating & Air Conditioning Ltd

Welcome to Climate Air Heating and Air Conditioning, your premier destination for top-quality heating, cooling, and indoor air quality solutions in Barrie and the surrounding areas. With 24/7 home HVAC service, we're here to ensure your comfort and peace of mind, no matter the season or temperature outside.

With over 20 years of experience in home comfort, ClimateAir Heating and Air Conditioning is committed to being your number one choice in the heating and cooling industry. Our team consists of professional, knowledgeable, and fully trained specialists who are dedicated to addressing any HVAC issue promptly and accurately.

We take pride in offering a wide range of heating, cooling, and indoor air and water quality services to keep your HVAC system running efficiently and reliably all year round. From installations to repairs and maintenance, we've got you covered!

Call us or visit our website to schedule your appointment and improve your home comfort today!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Air Conditioners - Heat Pumps - Ductless Mini-Split Systems - Indoor Air Quality Solutions including air purifiers, humidifiers, and ventilation systems - Thermostats and Controls - Water Heaters
SERVICES
- Heating - Cooling - Indoor Air Quality - Water Quality - Duct Cleaning - Thermostat Installation and Programming - Emergency HVAC Services
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://climateaircanada.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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