Furnace, AC and Hot Water Tank
During installation the installers lowered the air ducts significantly and they broke a light fixture, no issue to fix, but a "heads up" on the lowered ducts and the light fixture would have been nice. For the most part sales and installers were courteous and explained the process and care of the furnace, ac and HWT - I'm happy with the job.
I'll concur with Phyllis Nemers from Toronto. Fencing wasn't what I had expected, post were fine, but the workmanship was hurried, and I think it's showing. 6 months after installation and we have a few warped and cracked boards, we have tried for two months now to have them repaired, but to no avail. We get replies, but nothing is done.
As mentioned in our response to Phyllis, unfortunately we cannot control wood products, especially pressure treated material. We encourage our customers to consider cedar, but due to the product not being as cost effective, it is our customers choice that we respect. The product warping and cracking does not effect our workmanship. We have always stood behind our workmanship for over 25 years, and intend to in the future.
