Butler Plumbing Heating & Gasfitting Ltd

Drain Services
Edmonton AB T6E 5P5
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Butler Plumbing Heating & Gasfitting Ltd
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90%

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Reviews by rating (past 12 months)

Reviews for Butler Plumbing Heating & Gasfitting Ltd

Average customer rating:
9.4 10 (174 reviews)

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Linda Coria
Linda Coria
1 review Edmonton, AB
10/10

Boiler repair

Great service! Within 1 hour of my call, Travis was at my door. Thanks to his expertise, he was able to diagnose and repair our boiler that afternoon. So grateful for Butler Plumbing over the years that has always been reliable, affordable and personable.

Approximate cost of services:
$200.00
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keven in Edmonton
keven in Edmonton
1 review Edmonton, AB
10/10

Boiler system repair and replacement

Calling a Repair Company is never something I hope to need to do. Thankfully, when I did, I called Butler. THANK YOU Bryce!!! To say these guys know boiler repairs well, is an understatement. The experience and knowledge they had in assessing my 15 year old unit, put my mind fully at ease. Needing to replace my boiler and making a large surprise investment in my home was not expected. I, as most dont have money under my mattress I can pull out and spend at will. But the professionalism, transparency and truly forthright recommendation was trusted and welcomed, due to my experience today and other past exemplary experiences with their team. Experienced - Honest - Transparent - Awesome Customer Service from start to finish. Highest Recommendation

Approximate cost of services:
$8,000.00
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Company Response

Thank you Keven for the wonderful review for Bryce. We are very happy to help to get your boiler replaced. Thank you for taking the time to leave this review for us.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Full home services

We had most of the plumbing replaced in our older home, the laundry put upstairs, shower installed and a backwater flow valve put in. This is a professional, experienced team and company that provided excellent service, communications and work performance. They are detail oriented and worked for us as a customer replacing only what was necessary. We recommend this quality company for all your plumbing and heating needs as we are completely satisfied with their services and will continue to use them for all our future home needs should any arise.

Approximate cost of services:
$10,000.00
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Laurie in Red Deer
Laurie in Red Deer
0 reviews Morinville, AB
10/10

Sump Pump Woes

Fabulous! Chris is an expert. He is knowledgeable and a really nice lad to boot. It was fixed in no time and service was tremendous. Shout out to Travis too.

Approximate cost of services:
$350.00
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Chris from Edmonton
Chris from Edmonton
8 reviews Edmonton, AB
10/10

Quick response

After a shower Sunday night, came out to a pool of water in the basement bathroom. After some testing, I was able to determine that the main drain had a partial blockage.

Called Butler after reading reviews on my local Facebook group Monday morning. They were able to pull someone off a job to help me out and clear and inspect my line to the city sewer line.

I was very impressed with the flexibility, affordability, and professionalism of the technician that visited my house. Butler is definitely my go to going forward with plumbing issues.

Approximate cost of services:
$475.00
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Marcie
Marcie
0 reviews Edmonton, AB
1/10

Over priced

Warning if you live in Sherwood Park, the dispatch to surrounding area fee is $80 (was not disclosed when making the appointment). I live right in Sherwood Park, not in some rural location. There was a leak in the valve going to the fridge under my sink, took the plumber no time at all to replace. $20 part, $80 dispatch to surrounding area fee, $130 labour, $242 total...ouch.

Approximate cost of services:
$242.00
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Serena in Edmonton
Serena in Edmonton
3 reviews Edmonton, AB
10/10

To install a condensate pump for humidifier and furnace and to connect to laundry room pipe

I received a quote over the phone as I knew what had to be done. The owner/manager was very understanding and patient. The plumber that came was patient and explained exactly what would be done. Meticulous and professional. There were unforeseen changes that were addressed. Which took longer but I was not charged extra. I would always use this company. Fair reasonable professional

Approximate cost of services:
$300.00
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Ruby Bud from Edmonton
Ruby Bud from Edmonton
13 reviews Edmonton, AB
10/10

Hot water tank purchase and installation

I purchased the AO Smith Proline XE commercial grade, Energy Star rated, 33 gall. hot water tank (power vent model) from Butler Plumbing in September. They arrived on time, completed the installation efficiently and carefully, explained details about the tank, and they were very careful removing my old tank from my basement. They were courteous and professional and I won't hesitate to hire them again. I have only had the new tank a couple of months, but no issues have arisen as it provides plenty of hot water for 2 people. They were also quick providing their initial quote and I also did not have to wait long for the installation.

Approximate cost of services:
$2,300.00
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Company Response

Hello Ruby Bud,
We appreciate you giving Butler Plumbing a chance to earn your business and taking the time to post a of the service that you received. We look forward to hearing from you in the future.

Bon and Mike in Edmonton
Bon and Mike in Edmonton
0 reviews Edmonton, AB
10/10

Toilet replacement

Butler Plumbing sent John to replace my toilet. He is very knowledgeable, professional, and personable. He was able to answer all my questions about other plumbing concerns and I would absolutely recommend him and Butler Plumbing to anyone. We've used them in the past and have never been disappointed. And thank you, John, for the great job and for cleaning up every speck before you left :)

Approximate cost of services:
$400.00
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Kelly
Kelly
8 reviews Edmonton, AB
10/10

Water Heater Repair

I had Butler Plumbing come out to fix a slow leak from my pressure relief valve on my Bradford White hot water tank. The plumber came within the allotted time frame, was very courteous and knowledgeable, and left the work area nice & tidy when he finished. I am very happy with the repair (new pressure relief valve), and the cost was reasonable.

Approximate cost of services:
$235.00
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Company Response

Hi Kelly,
I'm glad that we were able to help you out and get everything fixed and working properly. Thank you for taking the time to post a review of our services. We look forward to hearing from you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Butler Plumbing Heating & Gasfitting Ltd

Providing both Commercial and Residential plumbing and heating service in Edmonton and surrounding area with over 30 years experience. Butler Plumbing is dedicated to our customers while providing reliable, honest, high quality service. Customers can rest easy knowing the job is being done professionally, with all work guaranteed. Customer Service, ...
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