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Alberta Hardwood Flooring (Edm) Ltd

Floor Laying & Refinishing
Edmonton AB T5J 3N5
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Floor Laying & Refinishing
Alberta Hardwood Flooring (Edm) Ltd
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47%

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Reviews by rating (past 12 months)

Reviews for Alberta Hardwood Flooring (Edm) Ltd

Average customer rating:
6.8 10 (9 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
8/10

Replace transition piece

I recently replaced my ceramic tile floor with vinyl. This left the transition between the vinyl and hardwood too high as the ceramic tile was thicker than the vinyl. Alberta Hardwood had their service rep come in and fixed the transition so that it is seamless between the hardwood and vinyl.
Great Job!

Approximate cost of services:
$250.00
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Satisfied Customer in Edmonton
Satisfied Customer in Edmonton
3 reviews Edmonton, AB
10/10

Family Room Red Oak Floor & Step Refinished

When I decided to have my 30-year-old family room floor redone, it was because I was having other work done on the exterior of my home that required sending our dog away for a week. Perfect timing!

I contacted Alberta Hardwood Flooring based on their reputation for doing a good job. I was not disappointed. I put through an online request and was promptly contacted by Dean, their Sales & Design Consultant.
We discussed what I wanted which was a basic sand and varnish. He quoted me $1,155.

Brad and Steven did a beautiful job. It looks like new.

Thanks for the great job, fellas!

Approximate cost of services:
$1,155.00
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Suzanne in Leduc
Suzanne in Leduc
0 reviews Leduc, AB
10/10

Luxury Vinyl Plank Flooring

I purchased LVP flooring from Alberta Hardwood. They didn't try to upsell me, and had the product that I wanted in stock. It was delivered on time, and when I requested that the delivery people put half of the 40 boxes upstairs, they said absolutely no problem and started climbing stairs. The product was exactly what I wanted and installed easily, with no damages.

I also used their installers to install tile in my bathroom and kitchen. The home is 40 years old and nothing is square. They did an amazing job. Stayed late to complete in one day and stayed cheerful and professional through it all.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Edmonton, AB
9/10

Carpet and Hardwood

I've worked with salesman Dean Dawson before where he had to resolve some of the issues I had with a previous salesperson on a previous job. He came when I asked, was on time and did the measure very quickly.

There were some mix up on the quotes for a variety of reasons.

The products themselves - hickory for the master and silk for the remaining bedrooms along with the bonus room, are top nothc. My dog hasn't been able to claw any of the floor and the cats just flop all over the carpet so good quality and attractive.

The installers were amazing. Frank did the hardwood with some seriously strange cuts that were perfect. Rick, Shan and Co literally had all the carpet done in six hours. My cat supervised but I think the result more to do with their skill than his managerial talents.

Approximate cost of services:
$7,000.00
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Gary from Edmonton
Gary from Edmonton
1 review Edmonton, AB
0/10

Project Service

Very poor install Torlys eng floor bumps and creaks all over very poor job of leveling floor tried to contact owner not even a reply basically Gordon who I was dealing with said what is what is but I paid

Approximate cost of services:
$5,500.00
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Wil from Edmonton
Wil from Edmonton
1 review Edmonton, AB
9/10

hardwood floors

My home originally had carpet on the second story but because of my dogs, we decided to change it for easier clean ups. We decided to select the original flooring company so we can have the same exact material and cutting style for the whole house. One person completed the whole second story plus the stairs. the job took just over a week as we were not in a rush. The baseboards was put back on and sealed properly except for a few minor cracks during removal. Floors are level and no gaps in the rooms and hallway. Minor spots were filled with corking where the stairs are that can't really be helped.

Overall, I am quite happy with the finished product. If they offer baseboards repairs, furniture moving service, it'll be even better. But of course, this will increase the budget...

One thing that I wished they told me was that because it was winder and they had to cut the wood indoors, there were a lot saw dusts. i don't renovate much but next time if i was told to cover all my stuff in the garage, they i wouldn't need to clean up as much.

Approximate cost of services:
$12,000.00
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Irene in Sherwood park
Irene in Sherwood park
2 reviews SHERWOOD PARK, AB
9/10

hardwood flooring

The product was birchwood...the installers were very good, the job was on time and service very friendly and they did an awesome job on our heat registers.
We wish we could have had a darker colour as our transisition piece to avoid future problems.
Better commincation/clarity on both sides would be recommend.

Approximate cost of services:
$13,000.00
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Allison from Edmonton
Allison from Edmonton
2 reviews Edmonton, AB
6/10

Main floor engineered hardwood purchase and installation

Knowledgable salesperson regarding product. Excellent installers, clean and quick. Expensive though, should have shopped around more. After project was finished had a very difficult time getting ahold of the saleperson. Consent phone tag to the point of giving up.

Approximate cost of services:
$9,255.00
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Tracy in Sherwood Park
Tracy in Sherwood Park
1 review Sherwood Park, AB

First Review

0/10

Laminate installation in house

I hired this company to instal laminate in the upstairs of my house and the stairs. The sales person told me a team would be working and the job would take a day or two, but it took more than a week. The installer ruined my baseboards, I had to repaint walls and the closet doors were hung back up improperly. Neither the installer nor the salesperson would take responsibility and I was left wih a ruined house. Never use these people!!! (Edmonton location)

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Tell the truth up front so the customer knows what to expect. When errors are made take responsibiity for them and fix them.
Any advice to offer fellow homeowners facing a similar project?
Get exact information before starting from the salesperson and get it in writing. Don't be afraid to send the installer away before he starts if what he is going to do differs from what you were told by the salesperson.
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