Reviews

0/10

I hired this company to instal laminate in the upstairs of my house and the stairs. The sales person told me a team would be working and the job would take a day or two, but it took more than a week. The installer ruined my baseboards, I had to repaint walls and the closet doors were hung back up improperly. Neither the installer nor the salesperson would take responsibility and I was left wih a ruined house. Never use these people!!! (Edmonton location)

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Tell the truth up front so the customer knows what to expect. When errors are made take responsibiity for them and fix them.
Any advice to offer fellow homeowners facing a similar project?
Get exact information before starting from the salesperson and get it in writing. Don't be afraid to send the installer away before he starts if what he is going to do differs from what you were told by the salesperson.
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