The Carpet Palace

The installers were all punctual, polite and professional. We have no complaints and would recommend them.

Experience from start to finish was amazing. Excellent service and quality. We are extremely happy with the finished product. Looks amazing.

Carpet Palace installed a beautiful stair runner in my main hall. Did a wonderful job. George and Bill were so helpful and offered valuable information on products and design which made it easier for me to make a final decision. I would recommend them to family and friends if they are considering new flooring or carpeting. Also purchased an area rug from them.

Lovely show room
family owned and operated
An impressive array of flooring choices with fantastic customer service
Very competitive prices and coordinated installers at reasonable rate
Bill, Steve and George are so personable and professional, and their product knowledge, helpful advice, prompt problem solving and caring up service was so appreciated during a very long building project. I have and will continue to recommend this terrific company

Bill quickly identified our needs and gave us a reasonable quote. Measurements went smoothly and installation was efficient by Remzi. We would definitely recommend Carpet Palace again for their decent price points, professional staff and quality work and product. We installed very nice carpeting to a very large basement area as well as runners on our 5 flights of stairs and 2 landings.

The stairs, hall and all bedroom carpet was replaced by new carpet on the stairs and hall, with laminate in the bedrooms

Great job, professional and friendly service from beginning to end. I will be working with your team again for my next project

The company *(George) came in and did a estimate and we set up a date.
foe the basement rug and tot room and step to be done.
the Boys came on the date and did the job , and I was very happy with the work and the when my wife got home she love it.

Thanks Guy from Carpet Place GREAT JOB

First rate service provided by The Carpet Palace, Norval, ON!
We recently had The Carpet Palace remove older wall-to-wall carpeting, plus original 63 year old 1-3/4" wide oak hardwood strip flooring throughout our living room/dining room/main hall/side hall/stairs/landing and replace with new 1/2" plywood subfloor, topped with 5" wide x 1/2" thick hickory Canadian-made engineered hardwood flooring. Also replaced original baseboard with new current-profile baseboard plus shoe mould.
We opted to go with new replacement hardwood vs refinishing the original hardwood, as we wanted a strengthened, squeakless new floor with a current-looking wider board than the original narrow strip board. Also, we had heard from others that replacing with new hardwood is as cost-effective, sometimes more-so, than refinishing the original hardwood.
Our entire installation (removals/replacement) was completed proficiently and skillfully in less than two full days. The flooring crew was diligent, quiet-spoken, pleasant. They arrived at our home both days sharply at 7:30 a.m. and they finished up in good time both afternoons.
We chose The Carpet Palace for our project, for the most part, based on the immediate level of confidence and comfort we had on first meeting with Bill at their store/showroom and, soon after, having received his competitive written quotation. A level that easily exceeded our experience during prior visits to three other flooring stores in our area.
Bill proved excellent to work with all along the way. We found him to be likeable, knowledgeable, patient, accommodating, consistently responsive (quotation, email/phone communication, scheduling of work). George was also a pleasure to liaise with upon completion of the work.
In summary, our flooring project came off without a hitch. Excellent service and quality of materials/workmanship, installation started on schedule/completed on time. There were no surprises and no disappointments with the installation, no extra costs above and beyond the quotation.
We are delighted with our new hardwood floor and it is our sincere pleasure to offer our highest recommendation in favour of The Carpet Palace for similar work.

I cannot say enough wonderful things about this company! From the selection to service to final installation, I've been thoroughly impressed with this company. George, Steve, and Bill have been terrific to work with, and I have been singing their praises to everyone since choosing our hardwood floors from Carpet Palace. They have high quality products and incomparable service. You will not be disappointed with this company!