Dr HVAC

Our A/C unit tripped off twice over a couple of hot days, so we made the call to Dr HVAC. Their tech expert, showed up on time and did a thorough analysis. All readings and equipment checked out as meeting specs. However, the expert found a cricket on the capacitor which most likely caused a sort. There were no other possible answers at this time. We are very please to be on the maintenance program and as promised, get very fast service. I would recommend Dr HVAC to anyone.

Had AC replaced in August 2021. Dr HVAC did a furnace checkup in November, and called to remind me in July that I had not yet booked the free AC checkup for this summer. They scheduled and completed the checkup within 2 days of their call. The service tech did the checkup, wrote a complete report and talked it over with us. It was professionally handled both by the back office and the service staff. Keep up the good work...

I became a Dr. HVAC customer back in Oct 2021 when I bought a Trane furnace from them. The quality of their work has been appreciated by competitor technicians and my friends who've seen the finishing and attention to detail.
Recently, their crew dropped by to do a complementary annual check-up of my air-conditioner and I was quite impressed by the friendly manner and good advice of Mike and Parminder.
I will be happy to use Dr. HVAC again in future.

DrDVAC installed an Aprilaire humidifier in our home a few years a ago and I had concerns it wasn’t working properly. The office staff (Tracey & Ashley) we’re very kind and sent a technician (Steven) out right away to check on it. Steven explained how the system operates and made some adjustments to get it working properly. Thank you DRHVAC for protecting our greatest investment…our home!

My furnace started acting up on the weekend and was not providing heat. I would hear it cycling on/off for over 24 hours but not igniting. I contacted Dr. HVAC online and by next day they were able to dispatch a technician. Mike showed up on time to have a look. He was quite knowledgeable and polite. He took the time to explain to me how different parts of the system worked and things to look out for. He also did a full inspection. By the time he was done the house was already much warmer. The furnace works like a champ now. My family is much more comfortable. Thanks Mike, thanks Dr HVAC.

Update:
My furnace finally keeled over just around the 15 year mark. Woke up to 3 mornings over a 2 week period to a 10 degree house. After having two technician visits... both times the furnace miraculously started working... decided to just replace it. Byron quickly came over on Monday afternoon to do a survey and estimate for a replacement. I decided to go with them. Next day, Chris and his team, Andre and Tyler showed up promptly at 9am and started working right away. When they were done they showed up the new system and explained exactly what we needed to know. They did not leave until all tests and safety checks were complete and we were completely satisfied with the job. The area looked even cleaner than when they first started. Great job by these guys. Great service from this company.

Technician arrived on schedule time. Chris was courteous and friendly. He answered all my questions and explained what he was doing . He repaired the problem and now I have heat!

Joe, Trevor and Paulo were professional and did an excellent job installing our air conditioner
They followed COVID rules properly

We would have them do work in our home anytime

We highly recommend them

Byron answered all of our questions and was very professional

Chris from Doctor HVAC was our service tech for our pool heater and we are extremely satisfied. Chris showed up exactly at the time we were advised, and was able to immediately diagnose and fix the problem with our pool heater. Not only was the service exactly what we asked them to do, both the problem and the solution were explained to us in plain English so that we could understand what happened.

I will definitely be calling this company again for any HVAC issues around the house. Highly recommend.

I called Steve about broken AC; he gave me a reasonable quote.
Steve came the following day and within 2.5 hrs my AC was replaced.
He is very professional and I will recommend him to my friends or family.

Two years ago when my run-of-the-mill furnace died, I decided to bite the bullet, replace it with the higher quality brand and have Dr HVAC supply and install it. Now, two years later, I cannot be happier with my decision – the furnace worked like a Swiss watch over the past two winters, zero issues.
So, when my Air Conditioner stopped cooling this July, I called Dr HVAC. Steven came the same day to check it out, turned out that my AC had lost all its Freon gas, which, unfortunately is no longer sold in Canada, so the whole AC has to be replaced. This was not a happy news at all, but my AC was of unknown age, definitely more than 17 years old, so I knew it had to go. I asked for a quotation for the new AC and was told that that the specialist will come later that day to discuss options. I was happy to learn that it will be Bruna, the same specialist that I dealt with when replacing my furnace before.
Bruna came a few hour later – highly professional, knowledgeable and friendly, spent about an hour assessing the house, my cooling needs and preferences in minute details, and reviewing my options with me. Zero sales pressure, just professional options assessment – I did not feel that she was trying to sell me the AC, I felt like she was helping me to buy the right one, like a trusty friend would do. I really appreciate her honest and direct advice on different options, including those that would not be optimal for me. We discussed models, options, agreed on a model and a price, and, while Bruna was finalizing the quote, I did a quick research on the chosen model (I went with Trane, same brand as my furnace), as well as competitors pricing offers for the same model with installation – Dr HVAC offering turned out to be pretty competitive, and, taking into account the extras I was getting comparing to a no-name company (like 10-year labor warranty, one free maintenance visit, etc), I feel I got quite a deal on a top-brand AC. But the main reason that I went with Dr HVAC for was not even the competitive price – it’s my confidence that the work would be done right by the reputable company that will still be around a decade from now.
The installation crew came in the next week and the actual installation was quick and uneventful – Danny did an excellent job, installed new base, AC, new condenser (I think that’s the name), piping – neatly, in a very tight space with no damage to either walls or other equipment. Fast, accurate and clean job. It has been two weeks since AC installation, it’s humming along perfectly and cools the house well. It’s been a pleasure dealing with Dr HVAC and I definitely recommend this company.