Bronte Movers & Cartage Ltd

Moving & Storage
Oakville ON L6L 5V3
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Moving & Storage
Bronte Movers & Cartage Ltd
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83%

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Reviews by rating (past 12 months)

Reviews for Bronte Movers & Cartage Ltd

Average customer rating:
8.5 10 (42 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

Storage and Move

Horrible move, no attention to detail or the needs of the customer. NEVER AGAIN. Items "lost" or simply voided without our confirmation. Refused to discuss rationally instead screamed and made false accusations. Thankfully it's over with.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

We have no idea who this is. Hard to contact someone when you are signing in as private user. We have had no problems as this is being described. We take these allegations serious, please contact us immediately so that we may rectify this situation.

Susie in Oakville
Susie in Oakville
1 review Oakville, ON
10/10

Our local move in Oakville

We moved a few days ago and were thrilled with the team who were assigned to us. Steve, Rob, Steven and Nate. They took excellent care of our furniture and were very nice to work with. We came in under budget...quite an unusual thing :) I would highly recommend this moving company.

Approximate cost of services:
$3,000.00
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Company Response

Hi Susie
Thank you for your kind review. I am very happy to here your move came in under budget.
Regards,Chris

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
10/10

Move and storage

Exceptional personalized service
Patient help team
Veronica at office is amazing
Robert is very thorough and calming during an otherwise hectic move
An overall very positive experience I will only use Bronte going forward

Approximate cost of services:
$11,000.00
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Company Response

Hi Lisa
Thank you for your great review. I will pass this on to the crew and our office staff.
Regards,Chris

Caroline & Mike in Burlington
Caroline & Mike in Burlington
2 reviews Burlington, ON
10/10

Moving

We have used Bronte movers several times over the past 20 years and have recommended them extensively to friends and customers. The office staff is friendly and helpful. The quotes are comprehensive and timely. This is a great company.

Approximate cost of services:
$1,000.00
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Company Response

Hello Mike & Caroline
It has been a pleasure to been able to service your moving needs for the last 20 years.I will pass this on to all the crew members that looked after you.
Regards,Chris

Maureen in Oakville
Maureen in Oakville
1 review Simcoe County, ON
10/10

Residential mover

Recently I used Bronte Movers for a one-bedroom move from Mississauga to Oakville. I was extremely pleased with the process from arranging the move date with the office staff to the actual move. On the day of the move they were on time, very professional, quick and friendly and I felt that they went out of their way to make sure that everything went smoothly. I would highly recommend Bronte Movers.

Approximate cost of services:
$625.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. Glad your move went well, we appreciate the positive feedback.

Private User
Private User
Private User reviews Oakville, ON
10/10

Moved out of town from Oakville

Ed and his team were professional, courteous and excellent at doing their jobs! We simply could not have done it without them and they were worth every penny. Moving is very stressful, they took the time and care to ensure our entire home was moved without incident or damage, cannot give these gentleman enough praise for their hard work, will absolutely recommend to friends and family, thanks again guys you were awesome!!!
Gloria and Bob from Oakville

Approximate cost of services:
$3,100.00
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Company Response

We are happy to hear that you were pleased with our moving services and sharing the experience.
We wish you much happiness in your new home.

Lharris from Oakville
Lharris from Oakville
1 review Burlington, ON
4/10

Moving

We had Bronte move a piano and some small items from Toronto to Burlington last week. Setting things up was easy and they arrived when they said . They assigned 3 people for the job - one veteran and two summer help. Lots of attitude from the older guy. There was a furniture piece we wanted moved from the second floor and there was no way he was going to do it . Said it wouldn't fit down the stairs and we must have renovated the place after it was moved upstairs. Well no renovations have taken place and there are larger couches and other furniture that has been moved recently . Just wasn't going to happen. Piano was moved all right. In all ended up paying over $1000 to just move a piano and a few odds and ends that only took one person 30 min to load . Now I still have to get someone else to come and move the other piece. Oh and the older guy kept telling me what a deal I was getting! Called the office and was promised the owner would call me back to discuss but never happened. At least they didn't damage anything.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Mr Harris
When we spoke the other day i mention to you that the driver did try to move that item which was to big to make it down the tight stair case and he did try it in front of you and it was going to either damage the item or the walls or both. The driver has been in the moving business for 29 years and is very good at his job as are the other two helpers. I am happy to hear nothing was damaged. Sometimes items need to be dismantled to make them fit around tight turns,this item being a large armoir would need to be taken apart by someone in that type of business. If there is a way we can help you please call me anytime.
Regards
Chris

William Teaque  from Oakville
William Teaque from Oakville
1 review Oakville, ON
10/10

Moving Service

I was very satisfied with this company as they have done everything we have asked and on time. They moved everything needed and when I was asking for specific things to be moved with more careful they did so. They have done such a good job that I got them to help my brother moved into Burlington.

Approximate cost of services:
$2,000.00
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Company Response

Hi William
Thank you for taking the time to wright a great review for us and hope to help you with any other moves you may have.
Regards, Chris

TIm Patterson  from Oakville
TIm Patterson from Oakville
1 review Oakville, ON
10/10

Moving

This company moved me in and out of my house while renovations were being sone. They did an absolutely SUPERB job. They were really helpful. I found this company through word of mouth and would most definitely recommend them to others.

Approximate cost of services:
$1,600.00
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Company Response

Hi Tim
Thank you for the great review. I will pass this on to the guys that looked after your move and hope to help in you on any other moves you may have.
Regards,Chris

Sandra Whittacker  from Burlington
Sandra Whittacker from Burlington
1 review Burlington, ON
10/10

Movers

They moved my whole apartment and did a great job. I am very pleased with picking this company and would use them again for sure. I found this company through searching around on google.

Approximate cost of services:
$800.00
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Company Response

Hello Sandra
I would like to thank you for this great review. It was a pleasure helping you with your move and look forward to help you with any other moving services you may have.
Regards, Chris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bronte Movers & Cartage Ltd

Bronte Movers & Storage was established in Oakville, Ontario over 40 years ago and continues to be a leader in Residential, Piano and Office Moving Services in the Golden Horseshoe & GTA area. As a Family operated Business with full time employees, we take pride in our Number One Objective ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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