Closets By Design Niagara

Closet & Storage Solutions
Niagara On The Lake ON L0S 1J0
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Closet & Storage Solutions
Closets By Design Niagara
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84%

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Reviews by rating (past 12 months)

Reviews for Closets By Design Niagara

Average customer rating:
9.1 10 (418 reviews)

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Greg.meaker
Greg.meaker
0 reviews St. Catharines, ON
10/10

Excellent Company

Excellent from the initial consult to the instillation. Very pleased with the quality of the product.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for taking the time to leave a review. Glad that you are happy with the quality of the product and that the installation was excellent.

lindsayneufeld5
lindsayneufeld5
0 reviews Niagara Falls, ON
10/10

Amazing!

I had 2 his and hers closets redone and I’m in love with them! The whole experience was easy and straightforward. They came in once to do measurements for my closets and design them and then again to install them. Both of those probably took 2-3 hours tops and the installation was very quick and efficient. I have so much more space utilized! Will definitely be using them again in the future.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for taking the time to leave a review. We are so please that your his & hers closets were redone to your satisfaction, and the experience was easy and straightforward. It is nice to hear that you have so much more space. We look forward to the future.

ebono1982
ebono1982
0 reviews Brantford, ON
10/10

Closet

Very good workmanship and great people.
Definitely would recommend the company.
The workers know what they are doing

Approximate cost of services:
$14,000.00
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Company Response

Thank you for taking the time to leave a review. Our installers pride themselves on their workmanship so that you are completely happy with the end product. Glad that you are happy.

richardreeves857
richardreeves857
0 reviews Waterloo, ON
10/10

Hobby room makeover.

The cupboards were designed perfectly. Installer was ,very professional, extremely clean. Very friendly. Extremely pleased.

Approximate cost of services:
$1,900.00
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Company Response

Thank you for taking the time to leave a review. We are please that the design was done to your liking and you are extremely pleased. We do pride ourselves on our professionalism with all our staff.

tpatterson16
tpatterson16
0 reviews Hamilton, ON
10/10

Closet Design

I was extremely happy with the project, from beginning to end. The designer listened to everything I asked for, stayed on budget, and spent a lot of time with me making sure everything was perfect. The installer was very neat, worked quickly and made sure I was happy with everything before he left. I love my new closet and wouldn’t hesitate to use this company in the future.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for taking the time to leave a review. We are so pleased that your experience with Closets by Design was good. We are glad you stayed on budget and that we could make sure everything ran smoothly. Our installers make sure their work area is always clean & tidy before they leave and that the homeowners are satisfied. Glad you are happy with your new closets.

Private User
Private User
Private User reviews Midhurst, ON
5/10

Closet & laundry room cabinets

I will say the installer Andrea was most efficient & work quality was outstanding . Unfortunately , the design team & reception was a different story . Ordered cabinets in Sept of 2020 & job was not completed until May of 2021 . Initial designer left that had taken the order & the confusion or disconnect between the handover to another designer was mind boggling . Hence , a remeasure & check had to be done all over again . This naturally held up the install for months . Even with the 40% discount , the product is rather expensive . The cabinets are not custom as they do not make any odd SZ . I asked about leg heights on base laundry cabinet & I was told they are all the same & no changes could be made . I was even told by the reception that if I wanted custom work I should of hired somebody else . Now , how’s that for customer service !! My suggestion to all is , shop around & include install price . You might be surprised !!!

Approximate cost of services:
$5,000.00
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Company Response

We are sorry to see that your experience was less than stellar. We pride ourselves on our customer service skills here at the Niagara location and our calls are recorded.
Unfortunately, since you are a private user we are not able to look into what happened. If you would like to discuss this further, please give the office a call. We also do not have an installer at the Niagara location by the name of Andrea, all of our installers at this location are male. Did you perhaps deal with another location?

Private User
Private User
Private User reviews Burlington, ON
10/10

Custom closets

Closets were amazing. The process was easy they came to design the custom closets and with so many options it was easy to fit within the budget. We had a slight issue with one of the original designs of one of the closets and design had to be revised. I want to say they went above and beyond to ensure we were happy and everyone from their designers to customer service to installers were fabulous! Would not hesitate to recommend.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for leaving a review. Glad to hear that the process was easy and that the options fit within your budget. Glad the revision of the one design went well and you were happy with the outcome from the designer to customer service to our installer. Thank you for the recommendation.

narcette26
narcette26
0 reviews Niagara Falls, ON
10/10

Reach in closet

Love my closet, great company to deal with from start to finish. I would use them again.

Approximate cost of services:
$1,900.00
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Company Response

Thank you for taking the time to leave a review. We are glad that your experience with Closets by Design was great from start to finish and that you are enjoying your closet. We look forward to helping you out in the future with other closets.

sam_wood27
sam_wood27
1 review Hamilton, ON
10/10

Walk in custom closet

Great service, quick installation it was worth the money spent to get the organization !

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to leave a review. It is great that you are now organized, and we were able to provide great service and quick installation.

accrent
accrent
0 reviews Niagara Falls, ON
8/10

Good quality

It’s a bit pricey but very nice. Sales person was excellent to deal with and she was very detail oriented. It was built exactly as she stated. Love the colour and layout. Installation team was quick and clean and delivered as promised

Approximate cost of services:
$2,200.00
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Company Response

We appreciate you taking the time to leave a review. At Closets by Design we pride ourselves on our staff (from administration/customer service/designers/installers) and there ability to communicate with our customers to make the experience enjoyable. We are happy that you love the colour and layout, and that installation was done in a quick and timely fashion.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Niagara

Welcome to Closets By Design Niagara, where we specialize in custom closets and home office. Closets By Design - Niagara can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

At Closets by Design, we offer three closet systems to choose from. Each will maximize your space and create a closet that helps organize not only your clothes, but your life as well. We build each closet with you in mind.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.