Closets By Design Niagara

I appreciated the consultant's expertise and love the design she developed. It is so nice to have an organized space with shelves to fit my specific needs. The only issue I have had is thathte shelf that holds my gym bag has fallen out twice so I wish there was a way to secore it.

I was very happy with my walk-in closet

I am very pleased, installer was very nice

A few hicupps but was fixed, everything turned out

Impeccable service, cleanliness, very quick installation, polite, enthusiastic - extremely happy with product so efficient

The sales/design rep designed 3 beautiful closets that met all my needs.
The installer was efficient, and tidy.

Great job! My designer was fabulous! Even the installer commented on what a great job she did! Love the versatility and that you can move the shelves etc around❤️

They did a great job and it’s fits great. Luckily there was a huge sale or it would have cost me double and I likely would not have gone ahead. Designer and installer were professional and cleaned up everything before they left.

CBD Niagara installed cupboards and shelves in 3 closets, pantry, laundry room and garage. Their designs were excellent, highly efficient and maximized use of space. Deepali (designer) was extremely attentive to our needs, flexible to meeting/ zooming with us. Our build was delayed several times, and they worked closely with us to change their production and installation schedule to meet our needs. All in all, outstanding product and service.

I discovered the company on one of my walks; they are right by the water tower in my town. Lucky me. My new closet is top class. Measuring and examining design etc were thorough and accurate. Installation took under 90 minutes. Financing is interest-free and can be paid off, any amount, any time.

I love how this looks and is much more functional than my old his and her closets but for the price I paid I would have expected better attention to details.
1. Soft close doors are not standard and I was not offered them during my consultation. I asked about them and was told it would be an extra $200 for soft close hinges.
2. Doors were installed without the soft pads so they clunk when they are closed. I've since added the pads but a couple of them still clunk.
3. I ordered the more expensive rounded doors which look great from a distance but upon close inspection you can see the cuts where the round corners get added (see photo)
4. One of my drawers doesn't close flush like all the rest (see photo)
5. Door handles were installed a bit high (they are at my shoulder height..I'm 5' 6"...I would have liked to be consulted on the height of the handles
6. We had to adjust one of the door hinges ourself because the door didn't sit flat
I would have installed an Ikea system at a quarter of the price had it worked for my openings. For this much money I would have expected perfection.

We had a consultation with Brody who was very professional, a pleasure to deal with. He came up with the plans and the project cost right there during the meeting. We took a few days and we decided to go ahead with the project. We were given an installation date. They installed right that day, we were very pleasantly surprised because of Covid most projects with other companies are delayed. The installation team was super efficient and did a great job. The closets are excellent quality and designed to our specification. We chose to pay more and get the backing as well as the separations and we don't regret that decision. After we started using them we wanted to add/modifiy a few shelves and rods;
they responded right away and delivered the pieces the next week.
We would definitely use them again and we don't hesitate to recommend them.