Closets By Design Niagara

Closet & Storage Solutions
Niagara On The Lake ON L0S 1J0
Write a Review
Write a Review


HomeStars
Closet & Storage Solutions
Closets By Design Niagara
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Closets By Design Niagara

Average customer rating:
9.1 10 (418 reviews)

Sort by

H. R.
H. R.
5 reviews Milton, ON
1/10

Laundry room closets

The designer was good but the cabinets are not exactly as designed. The installer did his best. The closets were heavy to lift. Two person install only one person sent. The upper cabinetry on one wall was not level and had to be positioned more than once creating many holes in the back of the cabinet. Is it secure? There are quite a few areas of damage to the walls. Small but I will have to repair the walls and touch up the paint. I waited 2 months for poor quality cabinetry. I wish I had gone a different route which would have given me the same result much faster and cheaper.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
Was this review helpful?
J Hill from Kitchener
J Hill from Kitchener
2 reviews Kitchener, ON
10/10

Walk-in Closet and Storage Closet

Excellent workmanship - clean, efficient, great attention to detail.
All 3 installers for the 2 projects, especially Scott and Joel (Jason??) were good to work with. Your firm can be very proud of them.

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for taking the time to us and others know about your positive experience with Closets by Design. Enjoy your new and improved closet and storage space!

jvandewynckel
jvandewynckel
1 review Oakville, ON
10/10

book cases

Jason done a very good job and was very prompt and clean and done as we wanted. and knew everything we had asked him. A job well done.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the positive review. We are glad our installer looked after you so well. He loves his job and takes great pride in what he does. Manager, Closets By Design Niagara

maria.maack
maria.maack
1 review Burlington, ON
10/10

Closet

Service - from initial appointment to actual work - was professional, timely, and efficiently executed.
In all a very painless experience.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks very much for taking the time to give a review of your experience with us. We are so glad you found it to be a positive experience. Enjoy your new closet!

debv
debv
1 review Niagara Falls, ON
10/10

4 bedroom closets

The installer was on time, did great work, and cleaned up nicely. I had four bedroom closets done, all in one day. I am very happy with the product, the results, and the great service. Highly recommend!!

Approximate cost of services:
$7,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are so glad that this was a great experience for you and that you are happy with your closets - that is our goal with every client. Thanks for recommending us!

Jon M.
Jon M.
1 review Hamilton, ON
8/10

Bedroom closet

The installer was amazing but the person who came out and measured and designed DID NOT send the design with the installer. I find that very strange

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for posting your review and for the feedback. I want to assure you that I will address this with everyone involved.

Manager

mairinash
mairinash
1 review Hamilton, ON
10/10

Closets in an addition

Wall closets for extra storage space in a small addition. The closets are perfect - we are satisfied with the everything.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for your business and for taking time to give a review. We are glad you are happy with your new closets. Please don't hesitate to call us if there is anything else we can do for you.
Enjoy your new closets!
Manager,
Closets By Design

May Camilleri, Oakville, Ontario
May Camilleri, Oakville, Ontario
11 reviews Oakville, ON

First Review

2/10

closet organizers

Not a good experience at all. Contacted the sales person, who no longer works there. The company called me and sent two gentlemen out to try to fix the problem. The touch ups were made worst. It looks like a home-made job. I gave them an opportunity to make it right but they failed the second time. The situation is getting worst and so I am stuck with it because there is no point in wasting my time with them again. I wish that I had never heard about them.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thanks for your review. We realize this is an old review, but we would love the chance to make this right for you. We are under new production and installation management and feel we could do something to rectify your problem.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Niagara

Welcome to Closets By Design Niagara, where we specialize in custom closets and home office. Closets By Design - Niagara can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

At Closets by Design, we offer three closet systems to choose from. Each will maximize your space and create a closet that helps organize not only your clothes, but your life as well. We build each closet with you in mind.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.