Tech Squad Inc

A few months ago my computer was taken from the store during a break-in. I was not notified, nor was there any apology or financial compensation. I only heard about the THEFT when I went to pick up my computer - three days after the break-in. Although I was given a police report number, the owner/manager never contacted me to discuss my loss. In the meantime, I have spent hours and money replacing the computer, changing passwords, and downloading back-up information from online. I would NEVER recommend this business.

These guys were great! Very easy to deal with and friendly. Fixed my issue fast and for cheaper than I thought. Will use again and recommend them to anybody.

Jason your customer service was awesome!

I took my system in for a power source replacement.. was told max 2 days. 4 days later system was on the counter as they ran diagnostic testing to make sure it was 'worth it' before they would replace the power source. I went to the store to see what was happening and was told this was procedure and 'policy' and that was that. Very, very, very beligerent, rude and discourteous employee. I had used them in the past and will never use them again. Took the system directly to geeg squad where it was resolved quickly...

my bf was doing things online that he shouldn't and got my brand new laptop infected with a virus. when i brought it into bestbuy (where i bought it) they told me I would need to have all my stuff deleted to get rid of it and they wanted to charge me over 200 to do it so they could install some program on there.

I took it into these guys for a second opinion and they told me that not only would they not need to delete anything but it would only be a hundred dollars. took them like 4 days or something but they got rid of it as promised. they were extremely professional and didnt lose a single thing on my compy. 4 days did seem like a lot but then best buy said it would take like 3 weeks!!!!!!! sorry but this seemed like a pretty good amount of time to me. definately recommend these guys.

I purchased a computer from Tech Squad, north location, in 2009. It has been bake for numerous problems, including replacing the motherboard and the CPU, and rebuiling Window on numerous occassions. They accept no responsibility and hide behind the warranty. Now the RAM had to be changed, which they did with slower memory chips, and charged me again. This thing is a pile of junk or else they don't know what they are doing. I could have purchased another computer for what they ahve charged me since I bought the thing. The Manager does not want to deal with clients and never returns calls herself, not will she meet with you if you have a problem. Not the most professional! My recommendation is don't use this company under any circumstance.

I brought my computer into Tech Squad and I got it back the next day the whole process / experience was good so I am not sure what happened to the person above but I thought that Tech Squad was good but I got my work done in May and the other review was in December near xmas so that may be why. not sure but wanted to write a review because I really thought they did a good job especially when I saw the review above