Otto's Masonry

An above average contractor. Shows up when he says, does what he says, treats extras fairly, aims to please, honest and trustworthy. Finished work is always excellent. Any work deemed to be unacceptable is immediately re-done without issue or extra cost.

I almost hate to offer the good reference because I may end up waiting longer the next time I need masonry work completed!!!

We felt Otto's Masonry did an exceptional job and we are very pleased with the work. We would recommend them as they did a professional job on time and within budget

I selected Otto from Homestars. He promptly came out and explained the process and timeline. Additionally, he offered to take out a portion of our sidewalk leading to the porch.
I was told that there would be an approximate 5 week wait and it was about that. Any delays due to weather, Otto always apprised me. He followed up continually to ensure the vision agreed upon was executed.
A thoroughly pleasant experience and would recomment Otto to anyone.
We'll look forward to enjoying the porch in the warmer weather.

A leaky eavestrough had caused water damage to the mortor at the side/front of the house which had to be replaced and re-pointed. There was also a lot of mortor missing from the pillar at the front of the house and along the side near the ground. The rest of the house also needed spot tuck pointing.

After getting quotes both higher and lower and being recommended to Otto by my sister-and-law, we decided to go with Otto Masonry and are very happy with their work. Thanks again to the crew for the great job (and for getting it done so quickly)!

I had called a few chimney repair companies last fall. Most did not want to do our small job and if they did they asked for more that Otto quoted us. A competitor of Otto's knew him and spoke highly of him and his work and recommended that we hire Otto for the job because he said he would not take it for that quote. We did not do the work until this fall because of other more urgent repairs that we discovered. And still a year later, Otto was willing to do the work. He and his employees were a pleasure to deal with. They were punctual, capable, professional and friendly. All our questions were answered and they actually came earlier to do the job. I have no reservations in recommending Otto and his company. Thanks guys!

Trustworthy, on-time, reliable. Otto is a wealth of information. After my tuckpointing was completed, I had a basement waterproofing issue that Otto was kind enough to answer my myriad of questions. This is eventhough I was going with another waterproofing contractor. I have consistently recommended Otto to friends, neighbours and family for masonry and other work. All feedback has been overwhelmingly positive.

Otto came to quote when he said he would. He quoted reasonably, albeit towards the higher end of a range we'd come to expect from other quotes. His guys showed up when we expected them to, and did good work. They left a bit of mortar on our windowsill, and a ladder on our back lawn for several days, but we really didn't mind, as Otto was always available when we contacted him, was flexible when our plans changed somewhat due to our neighbours concerns, and listened to our concerns. When a finishing detail disappointed us, he came back within a week and a half, and replaced it with a better quality product, without charging us more. We're happy, and don't feel that awful "we just got screwed" feeling one all-too-often gets at the end of a job. I recommend him.

We had some problems getting someone to even call us back and we saw a positive review for this company in your publication.The estimate was provided and the required work completed in a quick and efficient manner.

To begin with the work was done about a year ago, towards the end of the home renovation tax credit so every trade was super busy. I needed to have a portion of my concrete mutual drive replaced so I called Otto. It took two calls to get a quote and they quoted on exactly what I asked for. I obtained a quote from another contractor who insisted I be there for the quote. His price was almost double Otto's so despite what other reviewers have said I found Otto's pricing to be good. I had planned to leave a portion of the driveway intact and the other contractor said it would cost as much to work around as to replace so his consultation was helpful I wished I had listened to him or Otto had made the same suggestion. I accepted Otto's bid and was told my work was scheduled for a few months out. Almost a week later I got a call that they could start today and then a call a couple hours later saying no but tomorrow. They didn't show the next day and they didn't call but it was a rainy day. They did show up on the 3rd day and the work was completed in 2 days. The work is solid, it's not overly pretty, it's higher than the old driveway in spots and in a couple of spots they built little concrete ramps between the old concrete and the new. I fear those ramps will crack, but they haven't yet. I would definately use him again but would ensure I was around for the quote to consult more.