Rob in Swansea

Greg cleaned, recoloured and sealed out Kitchen, Bathroom and Entrance way floor grout, about a month ago. It looks brand new and after a few spills in the kitchen it cleans up easily completely. They were easy to book and showed up on time and the job took exactly as long as he said it would. Highly recommend them

We've been with them for about 15 years and when we called about updating out system but holding ours costs they were extremely supportive with multiple suggestions to help us do that. Once we made a decision a tech was out in a couple of days and did the install in a few hours. He was very friendly and answered all of our questions.

To begin with the work was done about a year ago, towards the end of the home renovation tax credit so every trade was super busy. I needed to have a portion of my concrete mutual drive replaced so I called Otto. It took two calls to get a quote and they quoted on exactly what I asked for. I obtained a quote from another contractor who insisted I be there for the quote. His price was almost double Otto's so despite what other reviewers have said I found Otto's pricing to be good. I had planned to leave a portion of the driveway intact and the other contractor said it would cost as much to work around as to replace so his consultation was helpful I wished I had listened to him or Otto had made the same suggestion. I accepted Otto's bid and was told my work was scheduled for a few months out. Almost a week later I got a call that they could start today and then a call a couple hours later saying no but tomorrow. They didn't show the next day and they didn't call but it was a rainy day. They did show up on the 3rd day and the work was completed in 2 days. The work is solid, it's not overly pretty, it's higher than the old driveway in spots and in a couple of spots they built little concrete ramps between the old concrete and the new. I fear those ramps will crack, but they haven't yet. I would definately use him again but would ensure I was around for the quote to consult more.

My Fridge died a couple of days before Thanksgiving. I called our regular repair company, but they couldn't come out for a week, which was far too late. I called Joe and he was over in a few hours and he quickly confirmed the at the compressor was dead. It wasn't the news I was hoping for but I pleased with how quickly he arrived and how quickly he diagnosed everything. He even carries parts in his car which most repair don't seem to do any more.