Mckinnon Heating Cooling

I want to Thank Michael for the expertise and advise regarding our Rinnai tankless water heater replacement. The crew was very professional, knowledgeable and resourceful during the installation. The job was completed efficiently and effectively. Hamid is a talented problem solver. Looking forward to doing business for future needs. Will highly recommend to family and friends. Thank you McKinnon Heating & Cooling. Mary A.

Thank you, Michael.
The work at -------- meant a fourteen hour day yesterday, both for myself and for your team of installers.
They are a fine group of hard-working fellows: polite, careful, thorough, and very neat in their work. Their task was certainly not made any easier by being five flights above street level !!!
I appreciated the thoroughness of your work in quoting the job with all options, and in answering my follow-up questions. This helped me enormously in arriving at my decision.
Your own efforts, and those of your team, are all much appreciated.
With very best wishes,
John Le Forestier, Toronto.

Mckinnon did a fabulous job for us. Best price, fantastic and fast service.
I called them at 9:00 at night and a team was at our house with a new heater at 9:000 the following morning. The installers were polite, hard working and cleaned up after. I highly recommend them.

Excellent personal service was provided
The products were explained
The process and time line was explained
Actions I needed to take was explained

Both my wife and I felt at ease dealing with the Preferred Air Team

This is our second installation completed by them and we are very happy with the outcome.

Good honest people to work with

We have recieved nothing but excellent service from Preferred Air! Everything works great and have yet to have any issues. I would highly recommend Preferred Air to anyone looking for an furnace or air conditioner.

Installation of a new furnace expertly done. Friendly, attentive service. All work was well scheduled and appointments were kept. The billing and other written communications were clear and understandable. Altogether a reliable and expert company.

Very prompt and polite service. Was given two upfront and specific options to potentially fix my furnace (older unit too). Bob was very clear about what he was doing and how it may or may not fix the furnace. He left the choice up to me ultimately and was not in any way pushy about upselling.

Overall, GREAT SERVICE from Preferred Air!.

I am one super happy customer!
Long story short, after being repeatedly strung along like a piece of dirt by a much bigger HVAC company, which I won't name, but I'll say they weren't "reliable" at all contrary to their name.
Michael came to my home and examined my HVAC system and took his time to explain his thoughts on getting a steam humidifier installed. There was no pressure, it was just two guys talking about HVAC systems and options and about the industry.
On installation day, Ricardo and Hamid arrived and set out to get working. What I am truly impressed by is that they took their time to make sure things were done right. They always explained what they were thinking and what they were going to do and asked me first to make sure I was okay with that route.
My home setup was challenging, because its a small stacked townhome and the mechanical room doesnt give you much to work with, but these guys made it work.
Even when they thought they might have had to drill holes into the ceiling on the floor below to get the wiring through, they knew it wasn't something I would have liked, and they figured out another option.
Amazing. Amazing. Amazing.
Thank you to the McKinnon team for everything. Within 30 mins I already can see that the humidity in my home has gone from 23% to 35%. I will never own a home without a steam humidifier again, and I know exactly who I will call to install it when I need to.

It was time to replace a 20 year old furnace, before it failed permanently. I am very pleased with the installation process and with the new furnace, a great upgrade from my old one stage furnace. It is much quieter and the whole house feels warmer -- Thanks again!

I thought my experience with McKinnon Heating & Cooling was very professional and efficient. The technicians were knowledgeable and respectful. I would definitely use them again and highly recommend them.