Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
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Heating & Air Conditioning
Aire One Heating & Cooling Kw
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95%

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Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1289 reviews)

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NiceGuy Burned
NiceGuy Burned
1 review New Hamburg, ON
0/10

Heat Pump Installation

Salesman assured me that AireOne would support the effort to get on the Greener homes loan and pay interest free for 10 years. This was the only way I could afford to sign up. So they took care of arranging the initial assessment... AFTER the equipment was installed!!!! Salesman Adam insisted it was common practice to install ASAP and they "will take care of the rest". So here I was with a brand new heat pump installed in three days, well 6 if you count how long it took to install (3 days).... without signing anything! I should have just walked then and there because little did I know I was rejected from the loan program, because the equipment was installed before the first assessment could take place... So while the government will offer you "to be qualified for a rebate" for the equipment & the financial loan holder - will give you the first 1 year free, but does not recognize the rebate. So if you did not invest the rebate, you'll find yourself in my situation after one year and owing MORE than the sale price. So my unit cost $23,940, I just got the first loan payment notification of $24,399... because apparently the 13% is equal to close to $10 a day. Also, the loan company will not notify you of the required payment until 1 month into the loan, so that they can at least garner some revenue apparently. This "great deal" if I stick to the program will cost me $63,000. People should be ashamed of themselves.

Approximate cost of services:
$24,000.00
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Charlie
Charlie
1 review Elmira, ON
7/10

Yearly checkup

Pat was very thorough in his work. He took his time. Checked things over made sure all was good he was awesome.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review, Charlie! We’re glad to hear that Pat’s thorough work made a positive impression. It’s always great when our team takes the time to ensure everything is in top shape. We appreciate your feedback and look forward to serving you again in the future!

Christa
Christa
1 review Waterloo, ON
10/10

Air conditioning unit assessment

I've had several good experiences with Aire One. Most recently, Dave Clemens did an assessment of an issue we were having with an air conditioning unit. He was on time, friendly and easy to talk to, and very knowledgeable. I highly recommend this company!

Approximate cost of services:
$79.00
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Company Response

Thank you so much for your wonderful review, Christa! We’re thrilled to hear that Dave Clemens provided you with such a positive experience. Being on time, friendly, and knowledgeable are exactly the qualities we strive for at Aire One. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

Oksana C
Oksana C
1 review Mitchell, ON
10/10

Excellent job on installation!

Darren and Pat from Aire One Heating and Cooling KW did excellent job installing water heater and softener-they went over and beyond with their service.

Approximate cost of services:
$4,900.00
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Company Response

Thank you for your fantastic review, Oksana! We’re thrilled to hear that Darren and Pat went above and beyond with the installation of your water heater and softener. Your satisfaction means a lot to us, and we truly appreciate your feedback. Thanks for choosing Aire One Heating and Cooling KW!

Noel
Noel
1 review Cambridge, ON
10/10

Furnace and Heat pump install

I recently had a furnace and heat pump installed by Jason and Chris. Both were professional, courteous and quality of work was fantastic. I would highly recommend.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your excellent review, Noel! We’re happy to hear that Jason and Chris provided professional and courteous service during your furnace and heat pump installation. We’re glad you were pleased with the quality of their work, and we truly appreciate your recommendation. Thanks for choosing Aire One!

Bustford newhorn
Bustford newhorn
1 review Kitchener, ON
10/10

HWT Install

Owen and Pat did a great job installing our new hot water tank. They were very professional. They did a full gas test which made us super comfortable knowing everything was leak free. Would highly recommend.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your great review! We’re thrilled to hear that Owen and Pat provided a professional and thorough installation of your hot water tank. It’s wonderful to know that their attention to detail, especially with the gas test, gave you peace of mind. We truly appreciate your recommendation and look forward to assisting with any future needs!

dapho128
dapho128
1 review Cambridge, ON
10/10

RO Installation

Owen and Pat were great. Quick and tidy work. Would recommend these two 100% I will definitely be telling all my friends and family about their services.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your fantastic review! We’re so glad to hear that Owen and Pat delivered quick and tidy service during your RO installation. Your recommendation means a lot, and we truly appreciate you spreading the word to your friends and family. Thanks for choosing Aire One!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Tankless Water Heater Install

Pat and Owen did a great job installing my new Tankless . They were on time, professional, and well spoken. Would definitely recommend this company to anyone looking for any hvac related needs

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your fantastic review! We’re thrilled to hear that Pat and Owen provided such professional service during your tankless water heater installation. We’re glad you’re happy with the experience and truly appreciate your recommendation. We look forward to assisting you with any future HVAC needs!

Paul in Toronto
Paul in Toronto
1 review Guelph, ON
0/10

Blindsided

We had Air One out at our rental Property , this is the first time we have used this service and did so as they offered the cheapest service call rate , it was over a simple matter with my air conditioner , I paid the company to resolve the issue and left with the understanding that all was good and it was a simple repair and nothing was further required from myself when, I arrived at home I received a call from the tenant , he sent me pictures of Tags on my Hot Water tank and Furnace saying that the venting was in non compliance , I was not informed of a formal inspection of all my gas appliances , I was not told it was tagged until after the Tec had completed it , this is disgusting to blind side a customer like this , all gas appliances were installed by certified gas fitters and both appliances are like new (2-3 years old ) .

This looks like a money grab to me , I will never us this service again , I dont recommend this company

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback, and we sincerely apologize for any frustration this caused. At Aire One KW, we are required to follow the Ontario TSSA code book, which mandates that any non-compliance with gas appliances, such as venting issues, must be tagged for safety reasons. We understand that this may have come as a surprise, and we regret not providing more clear communication during the visit. Our intention is always to ensure the safety of our customers and their properties.

If you’d like to discuss this further or have any questions, please feel free to reach out to us at kristad@aireonekw.com. We’re here to help resolve this matter. Thank you again for bringing this to our attention.

Mary
Mary
1 review Cambridge, ON
10/10

Aireone

Ali was very pleasant service man he was efficient and explained everything to me.was a pleasure to deal with him.

Approximate cost of services:
$298.00
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Company Response

Thank you for your kind review, Mary! We’re so pleased to hear that Ali provided efficient service and took the time to explain everything clearly. It was a pleasure serving you, and we truly appreciate your feedback. Thanks for choosing Aire One!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Drain Services, Drainage Contractors, Duct Cleaning, Electricians, Plumbing, and Gas Line Installation
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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