Dr Green Lawn Care Services

Doctor Green has provided all services proactivly, professionaly and timely manner. My lawn looks excellent. They are really delivering in what they promised back in the fall. I am very happy with their services. Thank you Dr. Green.

I came back to dr. Green because he knows how to treat my lawn well and for now the affordable price that they offered me. This is due to the fact that they catered to my personal request of factoring in My special personalized service and what was just required for my lawn.

I needed to regain control of my lawn and Dr green provided most of what was required.
All I had to do was cut and water and have patience.

Thank you.

Work is rarely completed as per the terms and conditions of the original contract I signed. Most visits do require follow ups to correct reoccurring deficiencies. Attention to detail on site is lacking. Customer service is excellent to deal with but the extended wait periods upon call in suggest that more staff are required or there is quite possibly constant on site issues that most clients are experiencing similar to mine. Currently I am giving the company one final year to win me over or I will take my business elsewhere!

Returning customer.
Like being told in advance when the next service is happening. Good value; friendly service people; friendly, persistent following-up on service and future needs. Really need the company to come up with a lawn rolling option.

We were using Dr green services for several years and are satisfied with their service.

We have a great looking lawn, front and back.

We have recommended them to my son.

Dr. Green service was very good. I am their customer since last 13 Years. I am 71 year old. I always renew my contract after expiring my seasonal contract. They always call me and discuss pricing and services. This time Guy came without my notice and did the service front yard and my back yard was locked. He left a bill for $64.00. When I called to enquire the behavior was so rude I was surprised and shocked. Last year I paid $174 for 5 basic services. Now they told double pice. I have 2 quotes $169.99 for 6 services. I left 3 massages for Sara manager. But she never called me back. I don't know whether management has been changed. But from their behavior I can judge that they are not professional. In this situation I don't know what to do about $64 invoice. Please guide me.
In 13 years I never saw my lawn Green except the sign Dr. Green.
Worst service and more than worst customer behavior.

Hired them to do a spring cleanup and year long treatments. Got home to find 2 garbage bags of waste in the middle of my driveway. Front and back yards looked untouched. Last time I power raked, 9 bags of waste and they barely pulled up 2. Called to complain and cancel. Agreed to pay 1/2 price for service provided and cancelled remainder of service. Over a 4-6 month period, got calls once a week from different agents requesting the rest of the money. Kept telling them that it was dealt with. Calls from Calgary, Ontario and another unknown location and none of them communicated with each other. When the whole ordeal was finally dealt with, they kept calling to renew service saying they can make me a better deal and that they were under new management or had new contractors.

After 7 years of being the customer I have been given the price increase of approx. 75% compared to the last year cost for the same service (incl. aeration and overseeding).
After waiting for a week for a confirmation of a price reduction or matching to a competitor's quote the answer came back as a straight NO.
Very disappointing end to otherwise good quality service.

I HAVE CANCELLED DR GREEN SERIVCE LAST YEAR WHEN I MADE THE PAYMENT AND THE LADY GUARANTEED ME THE SERVICE HAS BEEN CANCELLED. YESTERDAY THEY SHOWED UP AND DID A SERVICE TO MY LAWN WITHOUT MY PERMISSION, TRIED CALLING TOLL FREE NUMBER NO BODY ANSWERING THE LINE OR NO ONE CALLED BACK, I EVEN SEND AN EMAIL. THIS IS TOO BAD. PLEASE HELP ME TO CANCEL THE SERVICE.