Dr Green Lawn Care Services

Lawn Maintenance
Calgary AB T1Y 4W5
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HomeStars
Lawn Maintenance
Dr Green Lawn Care Services
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60%

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Reviews by rating (past 12 months)

Reviews for Dr Green Lawn Care Services

Average customer rating:
5.9 10 (1265 reviews)

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Keith  in Edmonton
Keith in Edmonton
1 review Edmonton, AB
0/10

Poor Service @ Ethics

Avoid this company, altogether. Had nothing but contract issues. Raises prices and continues service without communication or agreement. Dropped by with Spring services and a a healthy bill without agreement of services.

Approximate cost of services:
$350.00
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Company Response

Thank you for the feed back. I am sorry to hear that you feel this way, it is never our intention to surprise you with our applications. We were under the impression you wanted our services. We advised all of our customers that the services continue annually to allow for the first application to be applied at the proper time. We always indicate that if you want to make any changes to please call in to the office and let us know. I would like to talk to you about this. Please call 1-877-374-7336

Private User
Private User
Private User reviews Toronto, ON
2/10

Lawn maintenance

Though I signed up for their very best program, they would come on days where the forecast was for close to 100% chance of rain and apply a product with a note "do not water for the next 24 hours". For the last 2 to 3 years, that seemed to have been the norm and I had to "de-weed" by hand. They burned my lawn significantly last summer. They would leave a phone message advising they would be coming to do the aeration the next day or shortly thereafter weather permitting, asking me to mark the sprinkler heads on my lawn (and there were nice sunny days) but they would not show up for weeks making it a struggle to cut the grass with all the markers on. I tried to call a few times to explain the issue as applicable, this never seemed to help. They always had an excuse but unfortunately, in my case, I have given up on "excuses".

Approximate cost of services:
$425.00
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Company Response

Thank you for your feedback. I am sorry to hear that that you had a bad experience when you were our customer. We always want to provide you with the best service possible and of course would always offer a redo for free if it rained after the application. If you have a minute I would like to talk to you regarding your concerns. please call 1-877-374-7336

Naushad  in Mississauga
Naushad in Mississauga
1 review Mississauga, ON
0/10

Dr.Greens company is unethical and are thiefs

Last year they called me repeatedly to offer a plan and said that the first treatment would be free f I sign up for the plan and I can cancel if I don't like it. I made a huge mistake to agree. This was in June and they came in July for a pre winter treatment without calling or setting up a time. I called them and asked them to cancel the plan, however, they send me an invoice and when I called them to tell they say that they I have to pay. Later in winter they called again and offered me another plan for 250 dollars and said that if I sign up the contract they will adjust the previous amount. Now they are sending their bill each month with interest.
Nobody should get into their promises of free treatment as they will trap you.

Approximate cost of services:
$80.00
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Company Response

I am sorry to hear this was your experience with Dr Green Services.We would like to discuss this with you and help resolve any issues. Please give us a call at 1-877-374-7336. Thank you

Private User
Private User
Private User reviews Brampton, ON
9/10

Lawn Care Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

DR. GREEN SERVICES WHERE TIMELY.. WHILE THE WEEDS WHERE NOT ERADICATED THE GRASS WAS WELL FERTILIZED. THE MEN WHERE OPEN TO SUGGESTIONS AND EXPLAINED WHAT COULD BE EXPECTED FROM EACH APPLICATION

Approximate cost of services:
$253.00
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Company Response

Thank you for your feedback! We look forward to working with again this season to provide a healthy lawn with fewer weeds!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Dr. Green Services

I’ve been with Dr. Green for a few years now and have been very pleased with their customer support and service. The technicians often leave tips on how to assist in getting a healthier lawn. I highly recommend Dr. Green to anyone wanting a great looking lawn

Approximate cost of services:
$400.00
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Company Response

Thank you for your feed back. I am happy to hear that we have the opportunity to work with you again this season

Private User
Private User
Private User reviews Calgary, AB
9/10

Give them a chance!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello. I have used Dr. Green services for a few years now. I used to have a whole upper level that was full of weeds!! I was afraid nothing would get rid of them, even contemplated re-sodding! I called up Dr. Green and talked about their services, how long would it take to get my weeds gone? They were very helpful and forth coming about what procedures they would use. I didn't want to spend a fortune either. So I signed up. Within 2-3 sessions my weeds were gone!! Finally.
I haven't stopped using them, and I tell my friends about them all the time. I've even gotten a $50.00 sign up deal when a friend or family member would sign up too, making my bill less. Win Win in my opinion.

Give them a chance!

Approximate cost of services:
$230.00
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Company Response

Thank you for being a loyal customer, we will continue to work hard to provide you with excellent service.

Private User
Private User
Private User reviews Calgary, AB
8/10

Pleasantly pleased.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello

My wife wanted to call in Dr.Green lawn services because we had weeds! After 'discussing' her findings regarding Dr.Green I reluctantly agreed. They came, took 10 minutes... I didn't think it would work! ... A few weeks later the weeds were fading, our grass was greener. Ok fine. We've continued with Dr. Green foe a few years now.
Pleasantly pleased.
Thank you,

Approximate cost of services:
$282.00
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Company Response

Thank you for taking the time to provide us with your feedback.We look forward to helping you with the lawn this year!

Private User
Private User
Private User reviews Kitchener, ON
7/10

Lawn Care Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have used Dr. Green for a few years and find the service generally quite good. Sometimes I am not thrilled with the timing of their visits especially in regards to aeration, but I understand sometimes bad weather gets in the way of perfect timing. I give Dr Green 3 1/2 stars.

Approximate cost of services:
$400.00
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Company Response

Thank you for your feed back. I would like to work with you this season to help provide a healthier lawn with fewer weeds. If you ever have any questions or concerns please contact me at 1-877-374-7336 ext 127

 Suhas  from PATUANAK
Suhas from PATUANAK
1 review , SK
8/10

Lawn Care Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

In general, Dr Green service was excellent.

All service call on schedule
Work was professionally done
No major issues
Weed control was not adequate so upon request it was done again and it was effective after second visit.

Regards,

Suhas

Approximate cost of services:
$250.00
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Company Response

Thank you for your feed back, we look forward to working with you this spring!

Peter from Kitchener
Peter from Kitchener
1 review Kitchener, ON
8/10

Lawn Care

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

On March 3, 2015, I called Dr. Green to see if an offer by Great Lakes Lawn Care could be closely matched. After reviewing what services were important to me, Amy was able to offer a senior's discount as well as include a soil conditioning service. For completing a survey, I was also offered a winter fertilization application (which I logically thought was already included in my package as the fifth visit).
In the end, I renewed my program with Dr. Green as past experience has been mostly satisfactory and I can say that Amy was very friendly and helpful. She was not 'pushy" in suggesting other services that I was not wanting for various reasons. All customer service reps should be so nice to deal with.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to provide us with your feedback.We look forward to helping you with the lawn this year!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Green Lawn Care Services

Dr. Green Services has been making lawns thick, green, and weed free since 1985. We are a family owned and operated business and we guarantee all of our services. Our approach to lawn care is to help our customers achieve a thick, green, healthy lawn that is able to choke ...
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