Poor workmanship and confused customer service
Hired them to do a spring cleanup and year long treatments. Got home to find 2 garbage bags of waste in the middle of my driveway. Front and back yards looked untouched. Last time I power raked, 9 bags of waste and they barely pulled up 2. Called to complain and cancel. Agreed to pay 1/2 price for service provided and cancelled remainder of service. Over a 4-6 month period, got calls once a week from different agents requesting the rest of the money. Kept telling them that it was dealt with. Calls from Calgary, Ontario and another unknown location and none of them communicated with each other. When the whole ordeal was finally dealt with, they kept calling to renew service saying they can make me a better deal and that they were under new management or had new contractors.
- Approximate cost of services:
- $80.00
- Company Response
Thank you for taking the time to contact us. I am sorry to hear you are not happy with he results of our Power Rake services. Here at Dr Green Services we would like to work with you continually to be make sure you are happy with any of the services we provide. We are happy to come do it again at no charge it you were not happy with it. We would like to discuss this please give me a call 1-877-374-7336 Thank You.