Enercare Home Services

I requested the maintenance visit for my furnace at my cottage in Tiny Township to occur on sun.sept.28 between 12;00 noon and 4;00pm. I waited and received a call at 3:30pm from Marko the Direct Energy tech that he was still in Barrie, and that I would need to reschedule.On Mon.Sept.29, I received an email that I was rescheduled (without my acceptance) for Wed.Oct.1. I called back and rescheduled for sat.oct.4 for 4:00pm to 8:00pm. The tech arrived at about 4:30pm. He did not ask to see my thermostat (which in his report says it's NOT programmable.....it is programmable). He completed his work within 1/2 hour and quickly left.....was he in a hurry ?

I can't say I'm pleased with the amount of money that I pay for maintenance annually on my HIP plan, only to be dicked around with scheduling and techs who either don't keep their sceduled appointment times or are in a big hurry to get in and out.