D'angelo & Sons

Siding
ON L9W 4V5
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99%(144 reviews)
97%(46 reviews)
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HomeStars
Siding
D'angelo & Sons
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78%

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Reviews by rating (past 12 months)

Reviews for D'angelo & Sons

Average customer rating:
8 10 (430 reviews)

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Megan  from Brantford
Megan from Brantford
1 review Hamilton, ON
10/10

Roofing

Amazing work! Really impressed with how great the roof turned out! It looked great and was done in a timely and professional manner. Would recommend them to anyone and everyone!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your feedback. We are pleased to know you are satisfied with our work and will be recommending our services. Have a great day!

4/10

Roof shingles and sun tunnel

I wish I could echo the largely positive reviews.
On the plus side, the person who quoted the work was friendly and helpful. The work crew was also courteous and generally the quality of their work was good. However, their organization and commitment to customer satisfaction leaves something to be desired.
The work started weeks after the promised date. They made some mistaken assumptions about how we wanted the sun tunnel installed that also slowed down the whole process. The worst thing was that when we discovered the following spring they had created a gap in the aluminum that and birds were nesting in our roof, multiple calls and emails resulted in no action and no response. I would not use them again.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Mike, we're glad to hear everything went well with the crew and installation. Unfortunately, at times we are unable to respond and follow up on potential warranty issues in a time frame that clients may want. As a company, we are vigorously striving to improve our follow-up processes which will allow us to respond to all our clients concerns and inquiries in a timely manner. We sincerely apologize for the inconvenience, and are happy to learn that your issues have been resolved.

Marie Temple-Bolt from Hamilton
Marie Temple-Bolt from Hamilton
1 review Hamilton, ON
10/10

Roofing

Delighted with the quality and service we received. We are getting favorable comments from our neighbors. There was very little inconvenience while having the roof replaced and the clean up crew were amazing. I would highly recommend this company to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for this awesome review! We are ecstatic to hear that your new roof is getting so many compliments. We try our best at D'Angelo and Sons to complete all work on time and efficiently. If there is anything you need in the future please don't hesitate to give us a call. Enjoy your new roof!

C Stanton from Hamilton
C Stanton from Hamilton
1 review Hamilton, ON
10/10

new roof

I am very impressed with the new roof that D'Angelo and Sons installed on my home recently. The workers were professional and efficient. In a follow up meeting, the supervisor recommended a minor modification at no additional charge to me. The shingles give the house a modern look (shaker style shingle). Also, the work site was cleaned up by the crew without any issues. The price was competitive with other roofing companies. Overall, I am very pleased with the work.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for taking the time to write this great review! We hope you enjoy your new roof and if you have anything else we can do for you please don't hesitate to call.

Duffy from Hamilton
Duffy from Hamilton
1 review Guelph, ON
0/10

Roof November 2013

We would not recommend this company. We have a hole in our roof which was installed November 2013. We have called the company several times and we are getting the run around. Someone was supposed to come check out the problem two days ago and didn't show and now no one will return our calls. This company clearly does not stand by their product or honour their warranty.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Dear Respected Homeowner,
We have assessed your issue and have pictures confirming the problem you are having is with the fascia board. This is part of your eavestrough system. This can be confused sometimes with the roofing system but be assured this is not part of the roofing project we completed over 3 years ago. It would be rare to find a whole in your roofing system many years after our install. We are able to fix this issue as we do complete eavestrough systems as well, we would be happy to estimate and repair this issue as we do not want you to have further damages by having your soffits exposed. Please let us know if we can help further or if you would like recommendations on what work needs to be done via a free estimate.
Sincerely, D'Angelo and Sons

Mike from Hamilton
Mike from Hamilton
1 review Hamilton, ON
2/10

roof

The Salesman Carlos was great, after that we were unimpressed. the job took longer than expected, the company and the crew didn't notify us when they we and weren't coming. If not for our salesman the experience would have been a total wash.

Review has 1 previous version
Approximate cost of services:
$7,700.00
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Company Response

Respected Homeowner,

I am extremely sorry to hear about your inconvenience. I just checked in with the team and they have informed me that we were able to move the bins and trailers to make room for your guests.

I fully acknowledge we had certain staff issues around Canada day and the weekend following it, and I am truly apologetic for the inconvenience that we have caused you.

However, we have you scheduled in to complete your work today and I am hopeful we will leave you satisfied with the quality of our work.

Again, I am extremely sorry for the inconveniences you had to deal with. I hope we can make it up to you by putting up a beautiful new roof over your home.

Thanks

T & A from Hamilton
T & A from Hamilton
1 review Hamilton, ON
0/10

New roof

Horrible! There is a hole in our new roof completed in October, 2014. We called the company right away. The back and forth is taken forever. It has been three weeks (and counting); they still have yet to fix it, even though they promised they would -- two weeks ago. The weather has been stormy and as any homeowner can imagine, we are worried and frustrated. Our messages in the past two weeks have yet to be answered or responded to -- at all! We are simply in disbelief! Homeowner be-aware! D'Angelo & Sons, if you are reading this review, for the love of God, please fix our roof!

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Homeowner,

We are unable to verify your information. Would you be able to contact us at (905) 387-3000 so we can address this matter.

We do apologize for any inconvenience and are hopeful to resolve your issues. We at D'Angelo and sons strive to leave our clients feeling happy and satisfied with our work.

Again, please contact us ASAP!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D'angelo & Sons

More than 30 years ago, John D’Angelo started his company out of the back of his truck. To support his growing family, John specialized in aluminum work, and later expanded to include siding installation. With the help of his sons, now fully grown, John has expanded to offer a full ...
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