D'angelo & Sons

Siding
ON L9W 4V5
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HomeStars
Siding
D'angelo & Sons
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78%

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Reviews by rating (past 12 months)

Reviews for D'angelo & Sons

Average customer rating:
8 10 (430 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Project & Service

I hired D'Angelo & Sons to replace my eaves and cap the back door stoop off the 2nd story deck. It ahs been a nightmare ever since they stepped foot on my property. Bad eaves job, gaps, they left all the garbage around my house. The end of the eaves is like a waterfall, the capping on the 2nd floor back door is now creating another waterfall down the back of my house on to that deck. I only fixed the capping to prevent water dripping now I have a wet wall and deck. I have nothing good to say about the job or my service with this company. And the workers that came well, lets just say there are still things that are imprinted on our minds that refuse to go away!

Approximate cost of services:
$4,175.30
4 of 4 people found this review helpful.
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Company Response

Annette, we are sorry you feel this way. Once we received the call about your issue, we did come out in hopes to resolve them. Once we got out there we found that your issue was not because of the work we did but is a structral issue. That being said, we came out and did what the contract you signed was required but yet to receive payment for over a month now. Please give us a call in the office so we can settle up payment and also more importantly resolve any outstanding issues. Thank you!

Private User
Private User
Private User reviews Guelph, ON
4/10

Roof Replacement

Recently got my roof replaced. Sales Representative was awesome and the roofing crew were great to deal with. The only downside with this company was the back of house (office) or scheduling department. My roof replacement date was pushed off twice and their bin was/still is parked in my driveway now for longer than 2 weeks.

Approximate cost of services:
$7,000.00
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Company Response

Dear respected Homeowner, firstly we would like to apologize about the bin being in your driveway for that long. Before this fall we subcontracted our bins and it was on the other companies time for when they could come out. We have expanded to having our own bin services now and are removing them in a more timely manner. Secondly, due to uncontrollable circumstances like the weather at this time of year we do our best to be there as soon as possible but can not risk our crew members being out on top of the roofs which is what sometimes results in unforeseen delays. I sincerely apologize for the inconveniences faced and are hopeful you are enjoying your new roof! Have a great day!

JP from Hamilton
JP from Hamilton
4 reviews Hamilton, ON
10/10

New Roof/Chimney Flashing

From start to finish I was impressed by this company - they delivered on time and on budget. Office staff were helpful and courteous. Sales staff were patient, thorough, and not pushy... and finally the roofers were punctual, knowledgeable, efficient, and cleaned up after themselves. I would definitely recommend this roofing company to family and friends. Thanks Andy - you can be proud of this company.

Approximate cost of services:
$0.00
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Company Response

A huge compliment to our company! We have been in business for over 35 years and are happy to hear we remain consistent with our customers. Andy is extremely dedicated and always ensures that our clients receive the best care and have their needs fully met. Thanks once again for your great feedback! And remember you are eligible for a $200 gift card if anyone you recommend complete's a full project with us. Visit our website for more information!

dwaugh from Hamilton
dwaugh from Hamilton
1 review Hamilton, ON
10/10

Roof Replacement

My experience with D'Angelo & Sons was truly an excellent experience. I met with Carlos ( Estimator) Shortly after deciding to hire D'Angelo for my roof replacement. Carlos walked me through the installation process explained the roofing material options available, provided his cell number and informed me I could call anytime if I had any questions or concerns.
The roofing crew called me before they arrived on site and were on time to start the work. The crew were friendly and kept me informed on their progress. I was very pleased with the finished product and was impressed with the extra time they put in to ensure the roof was perfect. The cleanup was top notch, with not a speck of material, nails etc. to be found.
I have dealt with other roofing companies in the past who have been good however D'Angelo & Sons surpassed my expectations.

Approximate cost of services:
$6,500.00
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Company Response

What a complement! Thank you for taking the time to write a review. We are happy to hear that we stood out to you. Carlos, along with the rest of our estimators, work very hard to educate our clients and to put everything out on the table with no surprises. We are thrilled to hear that we were able to hold this standard for you, and surpass your expectations. Thank you once again for your kind words and have a great day!

Doug J. from Hamilton
Doug J. from Hamilton
1 review Hamilton, ON
10/10

roof and eavestroughs

The crew worked in a thorough and timely manner. Respectful of our property. Willing to answer any questions. Team leader walked me through the job when completed. Good job cleaning the worksite. Recommended and I would use this company again.

Approximate cost of services:
$5,800.00
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Company Response

Doug thank you for taking the time to write a great 10/10 review for us! We really appreciate the good feedback we get from our clients. And remember you are eligible for a $200 gift card if anyone you recommend complete's a full project with us. Visit our website for more information!

Vic  from Burlington
Vic from Burlington
1 review Burlington, ON
1/10

Roof Replacement

We hired D'Angelo to replace our roof back in July. The initial visit, inspection, consultation was very good. That, combined with many positive reviews left us feeling comfortable about the choice. That's about as good as it got. The story is too long to tell here however I can sum up as follows;
- excellent sales presentation.
- poor communication from office personnel.
- questionable practices of the crew leaving me with little confidence in the work that has been done. Arrived late, left my home with two unprotected vent holes overnight despite promise they would return; vent caps were not installed over holes, caulking that wasn't done. the list goes on and it took multiple visits to get it done satisfactorily.

This was the worst contracting experience we have ever had. What's even worse is when I prepared lengthy letter for the owner of the company (sent by email and snail mail), it was not responded to. These people are either way too busy or simply don't care about their customers. .

Needless to say they aren't on our recommend company list.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Jalanwargo from Hamilton
Jalanwargo from Hamilton
1 review Mississauga, ON
10/10

Roof replacement

We selected D'Angelo over two other roofing companies, essentially because of Frank, who was our sales represntative. He was professional in assessing our needs and recommending the best options. In addition to providing a detailed estimate he presented WSIB and third party proof of insurance. Kyle and Nick headed up our roofing crew. They arrived when scheduled, worked efficiently, safely and cleaned up thoroughly. We think we have an excellent roof in terms of materials and workmanship. We recommend Frank and the Kyle and Nick crew without reservation.

Approximate cost of services:
$7,500.00
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Company Response

What a complement! Thank you Jalanwargo for taking the time to write a review. We are happy to hear that we stood out to you. Frank along side all of our other estimators work very hard to educate our clients and to put everything out on the table with no surprises. We are glad to hear that you are extremely happy. And remember you are eligible for a $200 gift card if anyone you recommend complete's a full project with us. Visit our website for more information!

Amanda  from Kitchener
Amanda from Kitchener
1 review Kitchener, ON
10/10

Eaves replacement

This is an update to my original review. I was contacted and the matter was resolved to my utmost satisfaction. I am thrilled that the company took my frustration seriously and rectified it. Not many companies realize that when it comes right down to it, how a customer is treated is the biggest difference between competitors. Now I am very happy and will go on to call D'Angelo for my roof when it comes time, as well as recommending them to anyone. Thank you for taking me seriously and for resolving the problem!

Got a quote and paid $150.00 deposit in June. Said I would be contacted shortly to set up an appointment for the work. Nothing. I called in July. Said my name was on the list and would be contacted soon. Nothing. I called in August, said I would be called by the 17th. On the 19th I called and said I wanted my deposit back, which I of course got. My advice is call someone else. Terrible service.

Review has 1 previous version
Approximate cost of services:
$1,800.00
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Company Response

*EDIT* Amanda, I am glad to hear we were able to resolve your issues. We do the best we can to serve our clients and leave them 100% satisfied. Thank you for giving us the opportunity to redeem ourselves to you and we're looking forward to working with you in the future. Dear Amanda, We at D'Angelo and sons are sorry to hear about your experience. We did try to confirm your contract as some details were unclear before we started the project, but you were out of the country and were not able to communicate as quickly as wanted.
The sales representative was unable to confirm the details as he is off on Medical leave of absence, and is currently going through chemo treatment. That being said, your situation is rare and is not how we do business. Once again we do apologize for the inconvenience and are hopefully that in the future we can redeem ourselves to you.

Marc from Mississauga
Marc from Mississauga
2 reviews Mississauga, ON
10/10

Roofing

Montana and his team were great. Came on time. Were very efficient and cleaned up nicely. Very nice people to work with all around. Would definitely recommend them! Make sure to ask for Montana!!

Approximate cost of services:
$7,500.00
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Company Response

Thank you Marc for taking the time to write such kind words about our employee Montana. I will let Montana and his team know your very happy with the job they did. And remember you are eligible for a $200 gift card if anyone you recommend complete's a full project with us. Visit our website for more information!

Greg from Hamilton
Greg from Hamilton
2 reviews Hamilton, ON
10/10

Eavestrough Cleaning and Downpipe Replacement

Very easy to book service, the sales staff were friendly and knowledgeable. The job itself was completed quickly and professionally with no hassle at all. Will definitely recommend to friends if asked.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Greg for your time in reviewing our company. We take great pride in our work and our team members and are happy that it is seen by our clients. And remember you are eligible for a $200 gift card if anyone you recommend complete's a full project with us. Visit our website for more information!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D'angelo & Sons

More than 30 years ago, John D’Angelo started his company out of the back of his truck. To support his growing family, John specialized in aluminum work, and later expanded to include siding installation. With the help of his sons, now fully grown, John has expanded to offer a full ...
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