eavestrough , facia, soffit, gutterguards,
- Approximate cost of services:
- $8,500.00
- Company Response
Dear Kathy, We are deeply sorry for your experience with the storm that damaged your soffits. Unfortunately, acts of God are not covered under warranty. This would have to be covered under your insurance policy. When we received your first call we were more than happy to come out and do any repairs that needed to be done. In your unique situation we agreed to deal with your insurance company, which we both agreed on dealing with. We were in direct contact with your insurance company and explained our process. We did not hear anything from the insurance company after many attempts to follow up to make sure your issue was being addressed. We felt that your insurance company did not handle this situation as we tried many times to resolve your issue, working along with your insurance company. At the end of the day we are hopeful that all your issue's were resolved, and please let us know if we can be of any assistance at all.