Most disappointed with service. Company cancelled 5 times, twice due to weather(which is understandable) and lame excuses for other three. When talking to manager, all I got was an apology, which to me is unacceptable. They disregarded me having taken unpaid days of work to care for a puppy who would be traumatized by them working on the roof. Their bin was in my driveway for a week before they did the roof, but collecting payment was almost immediate. Roofing staff were friendly and helpful
- Approximate cost of services:
- $7,595.00
- Company Response
Dear Respected Homeowner,
We would like to sincerely apologize for the inconveniences you were faced with. We do our very best to complete our jobs as soon as possible, however unfortunately, sometimes delayed due to uncontrollable circumstances do a raise. As a result, regrettably, the bins may be left longer than expected. We hope you are pleased with the overall work completed at your home and know that we will be guaranteeing our work for the next 10 years. Please let us know if we can be of any further assistance at all; we would be happy to help.