Recently got my roof replaced. Sales Representative was awesome and the roofing crew were great to deal with. The only downside with this company was the back of house (office) or scheduling department. My roof replacement date was pushed off twice and their bin was/still is parked in my driveway now for longer than 2 weeks.
- Approximate cost of services:
- $7,000.00
- Company Response
Dear respected Homeowner, firstly we would like to apologize about the bin being in your driveway for that long. Before this fall we subcontracted our bins and it was on the other companies time for when they could come out. We have expanded to having our own bin services now and are removing them in a more timely manner. Secondly, due to uncontrollable circumstances like the weather at this time of year we do our best to be there as soon as possible but can not risk our crew members being out on top of the roofs which is what sometimes results in unforeseen delays. I sincerely apologize for the inconveniences faced and are hopeful you are enjoying your new roof! Have a great day!