Curbz Landscaping

We hired Ian and his team in May after favourable reviews from our neighbours and reading about Curbz on Homestars. We had a very clear idea of what we wanted as well and were happy that Curbz did not charge the all too common astronomical design fees many other landscapers do. After a modest fee and a few changes to our plan, we had them complete a total overhaul of our yard including new natural flagstone, a horizontal cedar fence, custom wood and steel bench and tree planing in our small urban yard. Overall the crews led by Steve, Murphy and Dave were great, skilled and helpful at making our vision a reality. Why not a 10? We did run into communication issues and experienced several delays in having the work completed which required follow up on our part direct with the company and a subcontractor for the turf that was installed. That aside we are very happy with the finished product and will be hopefully using them again for our front step/yard renovation next year.

Curbz Landscaping completed remodeled our front steps, porch, retaining wall, garden and lawn. Ian's plans were original and the finishing touches were a wonderful surprise. Many people stop to comment on the difference, especially the stones and the open porch concept. Whenever I had a question or concern, Ian immediately answered my emails. His crew were friendly and meticulous.

Job was done in April 2011, employees left the job incomplete, only when I called to complain they came back to finish and we were told we would get a free resealing for our inconvenience.
A year later when I contacted them about the resealing I was told it would be scheduled by May... then June.. then in June, by July, now it's end of July and they just ignore my emails... also they told me when we installed it if any of the stones shift or settle they fix them... they ignore that request as well. I have emails from them confirming all ther broken promises...
They were the most expensive quote we obtained but went with them due to thier Homestars reviews... I wish I didn't...

We contacted Jude and her team to create a front and backyard garden as well as re sod the back yard of our home. She was great and assisted with our garden design and worked with us on achieving it all within our budget.

The crew was courteous and very professional. They all went above and beyond to assist with any inquiries we had. We had several other quotes for the work but I have to admit we could not be more satisfied with Jude and her team. Once the work was completed they removed any garbage as well as cleaned and washed the entire property. Two weeks later Jude returned to the property to plant an additional vine and place an armour stone she had promised us in one of our garden beds.
I must admit my wife and I could not be happier with the project and team. I would highly recommend them to anyone looking for landscaping help!

Update: I revised my original rating to reflect my satisfaction with the original job performed. That, and after reading this post, the new office manager (who seems to care) called to discuss my frustration. My issues still remain in the lack of return of phone calls or emails once the job is done.
Ian and his crew came out to landscape the front of my house - they installed a new parking pad, laid stone on the verandah and built a stone wall around the front landscaping.
While we are satisfied (although not overly so) with the job, if you need ANY sort of follow-up or repair done, you can forget it. One year after installation, the driveway required some touchups, and some of the stones had shifted. It required multiple phone calls to even get a hold of Ian, let alone have someone come out and repair the work.
Additionally, we tried to have Jude do some plant landscaping to the front of the house. We gave her a very modest budget of $1000 (it's a small space) and a list of plants we wanted planted. She just wrote all the plants down that I named, not even once recommending that certain plants (we would later discover), were completely unsuited to the front of the house due to sun exposure. She came back with a quote of $2,500! (We later went to a garden centre and for $50, got a detailed design plan specifically for our home, complete with sketch, and 10% off plants).
Two years later (June 2012) and a major interior renovation later, our contractor's machines damaged some of the stones on the front parking pad. He tried to contact Curbz to PAY them to come and repair, and Ian was less than helpful. In the end, the contractor called his own landscapers who were in and out in no time.
This company has left me with a sour taste in my mouth. Beware the positive reviews. Customer service ends when the final bill is paid. I would *never* recommend this company. Don't let them tell give you excuses about the negative reviews. There are enough companies that do care about good relationships - if these folks don't care, find someone who will. STAY AWAY.

We contacted Jude and her team to create a front and backyard garden as well as re sod the back yard of our home. She was great and assisted with our garden design and worked with us on achieving it all within our budget.

The crew was courteous and very professional. They all went above and beyond to assist with any inquiries we had. We had several other quotes for the work but I have to admit we could not be more satisfied with Jude and her team. Once the work was completed they removed any garbage as well as cleaned and washed the entire property. Two weeks later Jude returned to the property to plant an additional vine and place an armour stone she had promised us in one of our garden beds.
I must admit my wife and I could not be happier with the project and team. I would highly recommend them to anyone looking for landscaping help!

We found Curbz on Homestars back in 2010 when we were looking for a contractor to replace our front walkway/retaining wall. It was in such bad shape it had already fallen apart and had a huge gaping hole. We were initially looking to simply rebuild the walkway with the same pink interlocking bricks as we had no clue whatsoever about landscape design. The contractors we initially met with (at least the ones who bothered to respond) also seemed to have no clue about landscape design, offered no design ideas, and couldn't care less with our "small" project. As soon as we spoke with Ian, we knew Curbz was it. We were so impressed with Ian's enthusiasm, professionalism, passion, and ideas for our project. He got us to think more creatively with our space and suggested we use flagstone and armour stone, He came up with several design options that looked amazing. We decided to take the plunge and go for it. His crew came out and worked extremely hard, in unbelievable summer heat at times. They were very friendly, professional, courteous and took care to ensure our place was cleaned up at the end of the day. The end result - a stunning, gorgeous walkway that looked far more expensive than it cost. In fact, Ian went above and beyond and added more features (at no additional cost to us) as the project went along. Curbz cares for its projects like it's their own - it really shows. Curbz is an excellent company with excellent customer service, very highly recommended. We were so impressed with their walkway in 2010, we decided to take another plunge and re-do our backyard, front patio and front fence this year. This extensive reno is currently in progress. I will post another review with pics once all the work is done, but so far its absolutely stunning...

Update March 26, 2012-Further clarifications from Curbz-the "non-responding" perception was created by email mishap.
Curbz advised us they have recently implemented a call back and tracking plan so that they can track calls/plans/dwgs in a timely manner.

March 20, 2012-Curbz appeared to be responding at the beginning; however, once we paid the design fees, it was very difficult to get a hold of them. It’s been 4 months since we have sent them comments on the design and we are yet to receive a quote…

Found them through my cousin as he reccommended them to me. We had a problem with drainige for our walkout patio andwater in our basement, and ian didnt sell us services we didnt need and helped fixed our problems.