I ordered a dishwasher online from BadBoy. They had good sales and free delivery. When I purchased the dishwasher it said estimated delivery 4 - 7 days. An hour after my purchase I received a call informing me that the dishwasher would arrive the next day and that I would be informed later on about approximate time. I received an automated message from a US number in the evening stating the dishwasher will arrive the next day and that I should check their website after 9am for exact time. At 7am the dishwasher was delivered and at 8am I received another phone call from BadBoy informing me that it would be delivered in half an hour. I did find it amusing and fortunately we were home to receive it but their deliver system seemed to be rather confusing and not efficient. We were able to install the dishwasher wit ease and hope it will work well.
- Approximate cost of services:
- $600.00
- Company Response
Thank you for your feedback about our Delivery team. They are one of the hardest working teams here. We're very happy to hear that your turn around time was quick - from the time you ordered your dishwasher to when it was delivered. In regards to the notification calls, we are in the process of updating our system so that we can give customers near real-time information. Enjoy your new dishwasher!