Reviews

8/10

I ordered a dishwasher online from BadBoy. They had good sales and free delivery. When I purchased the dishwasher it said estimated delivery 4 - 7 days. An hour after my purchase I received a call informing me that the dishwasher would arrive the next day and that I would be informed later on about approximate time. I received an automated message from a US number in the evening stating the dishwasher will arrive the next day and that I should check their website after 9am for exact time. At 7am the dishwasher was delivered and at 8am I received another phone call from BadBoy informing me that it would be delivered in half an hour. I did find it amusing and fortunately we were home to receive it but their deliver system seemed to be rather confusing and not efficient. We were able to install the dishwasher wit ease and hope it will work well.

Approximate cost of services:
$600.00
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Company Response

Thank you for your feedback about our Delivery team. They are one of the hardest working teams here. We're very happy to hear that your turn around time was quick - from the time you ordered your dishwasher to when it was delivered. In regards to the notification calls, we are in the process of updating our system so that we can give customers near real-time information. Enjoy your new dishwasher!

0/10

DO NOT USE THIS COMPANY.They came to my house to fix my washer and dryer, said both mother boards were faulty.I gave them a 50% deposit to purchase the mother boards. 3 months later, we've waited for a scheduled visit 3 times, each time they cancelled that the part was faulty. They are not replying to my e-mail communication. Nothing. Absolutely terrible. This company needs to be reported and shut down so they stop taking people's money.

Approximate cost of services:
$500.00
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Company Response

Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.