Arrow Furniture

I bought a kitchen table from Arrow which needed assembling but it would cost 100$.So, I decided not to pay for assembling. I thought I could do it by myself . On delivery day when the delivery guy left our apartment I noticed that the table did not have any instruction. So I called the company and asked for it. But one of the operation manager, Israel, he was very kind, patient and helpful tried to help me to assemble it by phone but the table was so heavy and I couldn't hold it. So after so many calls to him in each step of assembling, he decided to come to our apartment after his job and assembled the table. He took only 50$. Although manager of the store was not helpful at all and he said that he can not do any thing for me until next week but still I'm satisfied with Arrow for their kind and helpful staff.

Hi just wanted to note here that i visited your brampton location and i had a wonderful experience with the sales agent i met his name is Mohammed i can never forget the way he explained all our concerns and even suggested other items without being pushy my family was very pleased with his help that we we just couldn't stay without coming to the site to make a comment for people to know about our experience at the store and recommend that the brampton location be visited. i know I will be returning for sure.

Thanks Mohammed we love the new furniture. :)

From: Sarah, Isaac & Janet.

I was very satisfied with my experience at the Brampton location. The sales staff in particular Mohammed was very helpful and did not pressure or rush me in anyway. I loved the NO pressure tactic as for the most part the second u walk into a furniture store you are usually hounded and stalked by sales people overall great experience good quality furniture for the money and I will definitely be buying all of my new homes furniture at Arrow.

I just want to let Arrow Furniture know how much we appreciated everyones help. We went in to Arrow Furniture as my husband’s aunt had told us that she had purchased some furniture and told us that if we were looking for nice and good quality furniture that we should check you out.

We walked in on a Saturday afternoon and were helped by Jennifer at your Scarborough location. After a few hours with us and lots of questions and diagrams we narrowed our choice down to one couch but couldn’t decide between leather or fabric . Jennifer was so nice she told us all about the pros and cons for each and advised us that if we weren’t sure that we should definitely think about it and come back. Well the next day we went back and yet again a couple of hours went by but we finally purchased a beautiful grey leather sofa.

Because our purchase was quite large we had been told that there was a service that can be offered to us that could help us furnish the rest of our home. Jennifer told us about Israel who is an interior decorator and could come out to our house and help complete the look we wanted. We meet with Israel and he made it so easy and was so genuinely interested in helping us complete our room. My husband and I were so excited that we meet with Israel and Jennifer back at the store and bought the rest of the items we needed to complete our living room.

On delivery day we had the furniture unpacked, assembled, and set up for us – even the art work got hung up! I couldn’t have been more happy with the service and the furniture. We will definitely be back to do the rest of our home.

Thank you to everyone at Arrow Furniture !!!

Amanda and Peter

My husband and I recently used the Arrow Design Consulting Service.
Israel Adud introduced himself and came out to our home to assess our needs. This
was an amazing experience for us from beginning to end because Israel cares
about his Customers. Along with being Professional, Customer Service is his
number one priority. What he says he is going to do he does. Israel
shared his expertise along with listening to what we wanted and created a
Living Room that has that wow factor when you walk in. We have stylish
quality Furniture.
We have shared this experience with Family and Friends and will definitely
consult with Israel again for any other Furniture we may need in the future.

This is a short note of commendation for the service that I received from Michael Badgely at the Arrow Road store during and after my recent furniture purchases from Arrow Furniture.

Michael's level of sales and customer service is second to none. He was extremely professional, courteous and helpful, and more importantly, not pushy, while my son and I looked for various pieces to refurnish our house.

After the purchase was made, Michael sent a handwritten note of thanks to me; something I have only experienced on one other occasion and what I consider, a wonderful gesture . On the delivery date Michael called as soon as the store opened to ensure that the delivery went without a hitch. Again, I was impressed, especially since I was receiving delivery from another store on the same day and never heard from that salesman again even though I had problems with the delivery - another story, another time!

I have referred many people to Michael, even strangers in another furniture store, and will continue to do so whenever I get a chance.

Best Regards,

Jeanette

I just wanted to state how grateful I am for the terrific Sales Service from Ushi Sanghvi at 258 Queen Street East Brampton, Store. Her sales help went up and beyond service to help with measurements, questions, concerns and more. Great Job Ushi!!!!!!!!

Regards,
Trina Medeiros

I was referred by a client to visit ARROW furniture because of the competetive prices, and reliable furniture. I popped in briefly after work one evening, and immediately was greeted by a Christine Samuel, who introduced herself and and then allowed me to browse without being pressured to buy. I found a couch i liked, we chatted a bit more and i left, her card in hand. I returned a week later to purchase the Sectional. I only wanted to deal with Christine upon my return, especially since during the week away i was told by a client about Christine Samuel as an excellent sales representative, and this without them knowing i had dealt with her. Christine made my purchase go by with ease, and i would, and will, refer her to others.