Arrow Furniture

Furniture
Toronto ON M9M 2L4
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HomeStars
Furniture
Arrow Furniture
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86%

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Reviews by rating (past 12 months)

Reviews for Arrow Furniture

Average customer rating:
8.5 10 (586 reviews)

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JD from Thornhill
JD from Thornhill
1 review Thornhill, ON
10/10

Interior Design

Israel Adoud from Arrow Furniture combines quality furniture at reasonable prices with a keen eye for design, decor and great taste! He helped make my house into a home; space for us all, functionality and form all top notch. Israel, thank you! Dont just buy from Arrow; Go talk to Israel, ask his opinion, you wont be disappointed.

Approximate cost of services:
$25,000.00
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Company Response

Thanks JD!! Israel really does have a keen eye and is one of many great designers we have on staff to help our customers. Thank you so much again for your business. Jason M - Sales Manager

Umesh in Scarborough
Umesh in Scarborough
2 reviews SCARBOROUGH, ON
10/10

New House

It has been a great experience moving into my new house with the help of Arrow Furniture. A very big thank you to Israel and Jennifer. First, I walked into the Kennedy location for a sneak peak to have an idea. I was greeted by Jennifer there. After some discussions, Jennifer had asked me to get the help of Israel. We had a phone conversation. Israel said he will come out to have a look at the place and have some measurements taken.That's when I met the great Israel. After the measurements done he had asked me to come to their North York location. With Israel's expert advice we were able to choose all our furniture for the entire house in just 3 hours. The delivery and assembly was even easier than choosing them. The whole arrow crew were there on that day. They staged all the furniture as we discussed. Israel was there on that day the whole time. I was really impressed. They made sure all the furniture had felts. No garbage was left behind. No floor, walls, furniture were damaged. What ever promised on the very first day were there. Furniture fitted the house much much better than we expected. We were on budget on this project. Much of the credit should go to Israel. Thank you Israel and Arrow Furniture team for making my dream come true!

Approximate cost of services:
$23,000.00
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Company Response

Thanks Umesh! We are thrilled that Jennifer, Israel and the rest of the Arrow team were able to meet or exceed all your needs from the day you walked into our store until the day of delivery. We will keep striving to furnish homes the best way we know how. Thank you again for the opportunity to furnish YOUR home! Jason M. - Sales Manager

Rob & Renee from Toronto
Rob & Renee from Toronto
1 review Old Toronto, ON
10/10

Excellent customer service!!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We recently visited your Brampton location to purchase several pieces of furniture for our new home. We had a wonderful shopping experience with Christine and Vinay! Both were extremely professional and provided excellent customer service. We love our new furniture and will definitely be back!

Thanks,
Rob & Renee

Approximate cost of services:
$5,000.00
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Company Response

We are very happy to hear that your experience with Christine and Vinay at our Brampton location was so positive. Thank you again for your business and enjoy the new furniture! Michael M. - Sales Manager

vicky from Scarborough
vicky from Scarborough
1 review Scarborough, ON
10/10

furnitrue and accessory

I had an excellent experience with interior designer Israel Adud.He did a wonderful job designing and planning my new house. Because of him, I can't wait to move into my contemporary-styled home. Family and friends that have visited say that they look forward to seeing it again!

Approximate cost of services:
$22,000.00
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Company Response

Thank you so much for your business and for your time to let us know how happy you were with our services. Our interior design team takes a lot of pride in what they do and again, Israel has shown how important it is to satisfy our customers. Enjoy your new home and thanks again! Jason M. - Sales Manager

Shazia from Mississauga
Shazia from Mississauga
1 review Mississauga, ON
9/10

Thank you Arrow Furniture!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When I bought my townhouse, I wanted to buy furniture that was good quality as well as had a unique presence. I came across Arrow Furniture online. I had never been attracted to more than one piece at one furniture shop before this and was excited to see so many great choices. I signed up for complimentary consultation and had Israel come over to take a look at my townhouse and see what my needs were. Israel listened patiently to my needs and was not at all pushy. He made his recommendations, gave me time and space to think and make a decision on my own. Even after the furniture was delivered Israel ensured I was satisfied and went the extra mile to accommodate my requests. Each and every visitor to my house has invariably commented on uniqueness and great quality of the furniture. I really appreciate that and would like to extend a big and heartiest thank you to Israel and the team at Arrow Furniture. Its not only the quality of furniture, it is the quality of the customer service as well that made this experience worthwhile for me.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your glowing review Shazia! It has always been our goal to try to not only supply unique and quality furniture, but also provide the best customer service possible. We are very happy we were able to do both. Thank you again for your business and happy holidays! Michael M - Sales Manager

Adrienne
Adrienne
5 reviews NORTH YORK, ON
9/10

LIving Room Furniture and Bed

Love this store. This is my 2nd time buying from Arrow my first time with Scarborough location. Barb who was my salesperson was amazing. Most people just try to sell you to get the sale that day but she understood why I was just looking and not buying for a few weeks. I made sure only to go back to her when I was ready. After the delivery I went back and bought another piece. Love my new Living Room furniture and Gorgeous Bed. I did have an issue that was taken care of which is why I would buy there again. The Manager Jeff cares about making his customers happy.

Approximate cost of services:
$3,500.00
0 of 1 people found this review helpful.
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Company Response

We are so glad that Barb and Jeff at our Scarborough location were able to assist you along with the rest of the Arrow service and delivery teams. Happy customers are repeat customers and we thank you so much for your continued business. Jason M - Sales Manager

izdihar from Brampton
izdihar from Brampton
1 review Brampton, ON
10/10

living and family rooms

ISRAEL ADUD really deserve a big thank you, he is an amazing person . For more than two months of looking in every store and every website for the furniture ,I almost give up of making my dream house and my husbond and my kids get so frastrated of looking in the furniture shops.The sales represantitive NINO in toronto branch, he is also very nice person, found that i am so confused and i can not make a descion , he refered me to Israel. Israel understand my ideas and make it clear for me that what ever i want is not imposible. He is so profesional, patient and the most important thing he shared me my excitation of having a nice furniture.His hand was like magic any thing he pulled was just perfect. He helped even in choosing the paint colour and the drapes style. Finally he suprised me wih day of my furniture arrival by coming by him self with the delivery guys to set up the furniture for me and for free. I am sure now i will not be confused any more in my next project because of Israel, he is my rock. I will recomended Arrow furniture for all my relative and friends and of course with the consultation of I srael.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for all your kind words. Israel is one of our great designers that we have here at Arrow and is able to see the 'big picture' when it sometimes seems very difficult. Thank you again for shopping at Arrow and enjoy your furniture! Michael M. - Sales Manager

jenny from Mississauga
jenny from Mississauga
2 reviews Mississauga, ON
10/10

christine samuel, brampton

Christine samuel at the brampton location was sooo patient and accomodating with all my needs. She made sure i was satisfied with my purchases and even did a follow up call. Throughout my purchasing process she guided me and advised helping me work within my budget and always with a smile . Because of her i am sure to always make my purchases from arrow ad i did not feel pressured nor pushed i was given space and time and never felt rushed or pushed. Jenny from caledon

Approximate cost of services:
$5,000.00
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Company Response

We are so glad that Christine at our Brampton location was able to guide you through your furniture buying process so smoothly. Thank you so much for your business. Enjoy the furniture! Michael M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, ...
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