2 reviews Markham, ON Joined 2016/10/01

10/10

Furniture review in Markham

04/13/2017

We would like to thank Ms. Anu at Arrow Furniture Kennedy store, she was pleasant with very good customer service provided to us. And also to mention she always keeps us in touch in providing any promotions going on and new furniture arrivals. We would recommend this store and definitely Ms. Anu for her best services to our friends.

Job Price

Approximate cost of services:: $8,000.00

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Company Response: Thank you very much for your business and your recommendations! We are glad that Anu at our Scarborough location has been able to provide you with such great customer service. Looking forward to seeing you again soon. Jason M. - Sales Manager

gyan8908

1 review Toronto, ON Joined 2017/04/12

10/10

Furniture

Furniture review in Toronto

04/12/2017

RoyceLi good service! We bought some furnitures at arrow furniture, Royce provided professional advice to us. He is very kindly.

Job Price

Approximate cost of services:: $3,000.00

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Company Response: Thank you! We are very happy that Royce at our Scarborough location was able to be of such help. Thank you again for your purchase. Michael M. - Sales Manager

sam.70.arabi

2 reviews Richmond Hill, ON Joined 2017/04/12

10/10

Dinning table

Furniture review in Richmond Hill

04/12/2017

I would like to tank Mr. AJ in arrow furniture with good customer service and I would recommend this location to my friends and anyone who like to buy home furniture.

Thank you
Sam.A
APRIL.2017

Job Price

Approximate cost of services:: $3,000.00

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Company Response: Thanks Sam! We're glad that AJ in our Scarborough location was able to provide you with excellent customer service. Enjoy your dining furniture and thank you for your recommendation. Michael M. - Sales Manager

fatemeh.nahavandi

1 review Toronto, ON Joined 2017/04/10

10/10

Dining and living rooms

Furniture review in Toronto

04/10/2017

Variety of contemporary and traditional furniture that satisfy different tastes! Nice and supportive staff. Thanks to Jennifer who has always been helping us . Kennedy store

Job Price

Approximate cost of services:: $5,000.00

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Company Response: Thanks Fatemeh! We are so happy that Jennifer at our Scarborough location has been able to help you with all your decorating needs. Thank you so much for your continued business. Sri T. - Sales Manager

tsue06

1 review Brampton, ON Joined 2017/04/09

8/10

Bed frame

Mattresses review in Brampton

04/09/2017

Great service at the Queen st E location. The sales rep, Harwinder, was very polite and helpful. Even though the store did not carry the bedframe that I was looking for, Harwinder showed me one that was even better. I didn't want to make any rush decision so I told him that I would think about it. He didn't push and just gave me his business card and assured me that I wouldn't find such great quality and modern piece like the one he showed me. He was right. Brought my sister with me the next weekend and she loved the bed. Went right back to Harwinder and he worked out a great deal for me. I'm very pleased with the service and very happy with my new bed. I definitely recommend shopping at Arrow furniture. Just ask for Harwinder.

Job Price

Approximate cost of services:: $818.00

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Company Response: Thank you! We are glad that Harwinder at our Brampton location was able to be of such help. Enjoy your new bed and hope to see you again soon! Sri T. - Sales Manager

Tammy C.

1 review Caledon, ON Joined 2017/04/08

10/10

Dining room set

Furniture review in Caledon

04/08/2017

Dolly at Brampton worked with us over several weeks to ensure we bought the right set at the right price! Couldn't be happier with her personalized customer service! Thank you Dolly!!!!

Job Price

Approximate cost of services:: $7,625.00

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Company Response: Thanks Tammy! We're thrilled that Dolly was able to give you such great customer service. Thank you again for your business. Jason M. - Sales Manager

sheila c.

3 reviews Pickering, ON Joined 2012/12/20

10/10

Bedrm set and kitchen set

China & Cookware review in Pickering

04/06/2017

From the moment we walked in and AJ served us we were very happy. He was not pushy and we very much appreciated that!! Our furniture was delivered on time and we were given a call before it was delivered. We would def recommend Arrow Furniture again.

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Thank you Sheila! We are so glad that AJ at our Scarborough location and our delivery staff were able to be of such help. Thank you again for your business and your recommendation. Jason M. - Sales Manager

terest69

1 review Toronto, ON Joined 2017/03/16

1/10

New sofa

Furniture review in Toronto

04/06/2017

Ordered a sofa came over 3hrs late and sofa was damaged.
Salesman Bill at store was a pleasure. This survey is no reflection on him. Everything else was poor.

Job Price

Approximate cost of services:: $1,500.00

1 of 1 people found this review helpful.

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Company Response: Sorry to hear the delivery time was later than expected. Sometimes there are things beyond our control (traffic, weather, previous delivery delays) that push our times a little further than we would like. Regarding any service that you may need, please contact either the manager of the Mississauga store or the customer service department and we will expedite any service issues for you as quickly as possible. Thank you. Jason M. - Sales Manager

Robert in Toronto

1 review Toronto, ON Joined 2017/04/04

10/10

A very good experience in arrow furniture North York store

Furniture review in Toronto

04/04/2017

Arrow furniture is one of my favourite furniture shop since 2007 or even more earlier. The store always offer fashion/decent furniture with reasonable price tags since I know them.

I bought a queen size bed frame with bench on March 30, 2017. During my purchase Rep Ben gave me an very impressive imagination and professional attitude. Manager Frank helped Ben and me on my order to make it smoothly to be able to pick up on the same day. The warehouse guys are friendly as well. They measured and removed external package to make the head board fitting in my SUV.

Overall it's a very pleasure shopping experience, I'd recommend it to my friends. And hopefully you also enjoy my bed picture.

Thank you for reading.

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Job Price

Approximate cost of services:: $2,150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response: Thank you for your continued business and we are so happy you had such a good experience and for your recommendations. Hope to see you again soon. Michael M. - Sales Manager

Donna O.

1 review Ajax, ON Joined 2017/04/04

10/10

Furnishing a living room & a bedroom.

Furniture review in Ajax

04/04/2017

Needed new furniture but with no directions, Michael guided me through the process. Very happy

Job Price

Approximate cost of services:: $6,000.00

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Company Response: Thanks Donna! We're very happy that Michael at our Scarborough location was able to be of such help. Thank you again for your business. Jason M. - Sales Manager

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