1-800-GOT-JUNK?

Junk Removal
Toronto BC M4M 2E7
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HomeStars
Junk Removal
1-800-GOT-JUNK?
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91%

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Reviews by rating (past 12 months)

Reviews for 1-800-GOT-JUNK?

Average customer rating:
9.5 10 (910 reviews)

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Kevin in Old Toronto
Kevin in Old Toronto
2 reviews Toronto, ON
10/10

Basement cleanup

We needed a basement cleanup desperately and the 2 man crew from 1800junk did a great job in making our old furniture and "junk" disappear. The guys were polite, strong, and energetic in their work......top notch service.

Approximate cost of services:
$600.00
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Company Response

Thanks Kevin! We're glad we could help you out with that basement furniture. Thanks for taking the time to leave us a review!

Andrea in Toronto
Andrea in Toronto
3 reviews Toronto, ON
10/10

Sofa removal

Professional, reliable, and overall great experience with this company. The team just finished removing the sofa from my apartment in a very safe but also efficient manner. I had booked my appointment ystdy kind of last minute and was afraid there wouldn’t be any times available but they were able to accommodate on short notice!

Approximate cost of services:
$129.00
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Company Response

Thanks for taking the time to review us, Andrea! We're glad we were able to remove your sofa at the last minute!

Private User
Private User
Private User reviews Toronto, ON
10/10

Good job

Great service and fast. Only advice is to educate their customer service reps how to explain volume size vs price. We were led to believe ours was cheaper than charged.

Approximate cost of services:
$225.00
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Trew  in Old Toronto
Trew in Old Toronto
1 review Toronto, ON
7/10

Moving out

Great service from our crew, they were very careful with our stuff as they took it out of the house. I was impressed with the guys on the truck but the service is too expense

Approximate cost of services:
$610.00
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Company Response

Hello Trew,

We're glad the team was able to provide you with great service! We are sorry to hear you were unhappy with the costs. If you have any concerns surrounding your bill, please give our management team a call directly at 416 467 8717. We're always happy to help.

A&J in North York
A&J in North York
1 review Toronto, ON
10/10

Service

We called 1-800 got junk and they showed up within 2 hours of calling them. They were professional, polite and picked up everything that needed to be picked up. Great customer service!!! I would definitely recommend them.
A & J

Approximate cost of services:
$140.00
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Company Response

We're happy to the hear the team was so polite and professional during your removal! We take pride in our customer service. Thanks for taking the time to leave us review!

Sam in Mississauga
Sam in Mississauga
3 reviews Toronto, ON
10/10

Amazing guys, just absolutely great people doing great work!

Amazing guys, just absolutely great people doing great work! Took care of the job and cleaned after they swept the area after they were done too. They were also nice enough to help reduced the price to make it more affordable. Definitely recommend.

Approximate cost of services:
$340.00
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Company Response

Hey Sam! We take pride in cleaning up the job-site before we leave! We're happy to hear that everything went well! Thanks for the recommendation

Private User
Private User
Private User reviews Toronto, ON
10/10

Mom’s basement

Professional crew, quick and accomodating. They couldn’t remove the 6 foot 1970’s freezer, but recommended someone who could. (Metal needs to be cut up to get out,, and freon needs to be reclaimed)

Approximate cost of services:
$640.00
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Company Response

Thanks for the feedback! We're glad we were able to recommend a good contractor to disassemble the Freezer safely!

Aamir in Kingston
Aamir in Kingston
1 review Kingston, ON
10/10

Good Job

Great professional team! Explained diff options. They were very courteous and moved efficiently. I would definitely ask them again to move stuff! They gave me options to save me monet!

Approximate cost of services:
$290.00
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Company Response

We appreciate the review Aamir! We're glad to hear the team was efficient and courteous! We look forward to that next appointment!

Maryanne
Maryanne
5 reviews Toronto, ON
10/10

Junk removal

We had on old mettle safe left over from a previous owner . I called 1-800 got junk , they came within an hour and picked it up. What great service!

Approximate cost of services:
$109.00
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Company Response

Thank you Maryanne! We're glad we could help you out so quickly!

Private User
Private User
Private User reviews Marmora, ON
0/10

They put the junk in 1800GOTJUNK

Here is my Review. First of all they were 4 hours late from the time I was given. Due to the fact that they got lost and went to the wrong town and house altogether. After they finally showed up, I was given a price for the things I wanted them to take. All the items didn't fit, and since it was so late in the day they would have to come back the next day. I was told that there would be no extra charge and they would honour the agreed upon price. This was not the case the next day and I was charged again for the trip. I filed a complaint with the company. And it was investigated, and found that it I would still be charged for the second trip. The investigator made me feel like I was just trying to trick the company. I knew from the beginning of the investigation I had no chance. Just the way he talked down to me, making me feel it was my fault. I didn't even care about the money, it was more the fact that they should honour the agreement. I guess I should of got it in writing, instead of expecting them to honour what I was told. So much for a old school hand shake. Terrible company, I will never use them again.

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Hello,

We are deeply sorry that your experience led to a 0 star review. I can understand your frustration in us being late and am sorry you felt our resolution team was not taking your concerns seriously.
We always honor a quote and my team in Toronto will help you to our fullest ability to address all your concerns.

Please call our office and ask for Customer Care, our number is 416-467-8717.

Looking forward to hearing from you and helping you with your experience.

Thanks,

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 1-800-GOT-JUNK?

1-800-GOT-JUNK? is a full-service junk removal company. We offer junk removal for homes and businesses as well, including offices, retail properties, construction sites, and more! Our friendly, uniformed teams can help you get rid of just about anything. We’ll take just about anything non-hazardous that two strong crew members can ...
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