1-800-GOT-JUNK?

Here is my Review. First of all they were 4 hours late from the time I was given. Due to the fact that they got lost and went to the wrong town and house altogether. After they finally showed up, I was given a price for the things I wanted them to take. All the items didn't fit, and since it was so late in the day they would have to come back the next day. I was told that there would be no extra charge and they would honour the agreed upon price. This was not the case the next day and I was charged again for the trip. I filed a complaint with the company. And it was investigated, and found that it I would still be charged for the second trip. The investigator made me feel like I was just trying to trick the company. I knew from the beginning of the investigation I had no chance. Just the way he talked down to me, making me feel it was my fault. I didn't even care about the money, it was more the fact that they should honour the agreement. I guess I should of got it in writing, instead of expecting them to honour what I was told. So much for a old school hand shake. Terrible company, I will never use them again.