1-800-GOT-JUNK?

Junk Removal
Toronto BC M4M 2E7
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HomeStars
Junk Removal
1-800-GOT-JUNK?
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91%

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Reviews by rating (past 12 months)

Reviews for 1-800-GOT-JUNK?

Average customer rating:
9.5 10 (910 reviews)

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APC in Old Toronto
APC in Old Toronto
1 review Toronto, ON
8/10

Selling a home

Thank you very much to the two very polite and accommodating young men who came to collect our items. They were careful and efficient. I would definitely recommend your services to people looking for junk removal.

Approximate cost of services:
$600.00
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Company Response

Hello! We're glad the team was professional and accommodating. Thanks for taking the time to leave your feedback. We appreciate your recommendation!

Nav
Nav
2 reviews Toronto, ON
10/10

Freezer Removal

I needed a freezer removed ASAP! I called GOT JUNK, got a quote and the freezer removed and taken away all within 2 hours. They guys were very friendly and efficient. I was very satisfied with the whole process and would absolutely use them again.

Approximate cost of services:
$145.00
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Company Response

Hi Nav! We're glad we could help you out with that fridge! We do look forward to seeing you again in the future!

Jacqui
Jacqui
8 reviews Toronto, ON
10/10

Very easy

1 800 got junk was a breeze to schedule, a breeze to reschedule when my plans changed, and attentive about letting me know exactly when they would arrive. The team was friendly, careful, and efficient. Overall, it was a great experience.

Approximate cost of services:
$430.00
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Company Response

Hi Jacqui! We're always happy to adjust our schedules to meet your needs! Happy to hear you had a great experience!

Jeff in Old Toronto
Jeff in Old Toronto
5 reviews Toronto, ON
10/10

Pickup of old pallets and cardboard

They were astonishingly fast. It was a couple of hours from the time we had the idea to use them to the time of completion of the work. Very nice guys as well!

Approximate cost of services:
$500.00
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Company Response

Thanks for the feedback Jeff! We're glad the team was able to help you out so quickly!

Shelley from Toronto
Shelley from Toronto
2 reviews Toronto, ON
8/10

junk removal

1 800 - GOT JUNK provided excellent service. When I phoned to request service, I was treated very well and pick up time was easily negotiated. A confirmation call came a couple of days later at which time I asked some questions and was provided with helpful information. Thirty minutes before arriving a final confirmation call came in. Nigel and Logan arrived on time, and were very professional, thoughtful, thorough, respectful and helpful with further questions throughout the time they were here. My suggestion for improvement would be to provide a list of items that you don't take (fluorescent bulbs, paint, toxic items) with information about how the customer can deal with these (Dial 311 and ask for Toxic Taxi). The company did provide this information on the phone, which was great, but it would be helpful to also have this information available on the website. Many thanks to Logan and Nigel, and to the company for great service! Shelley

Approximate cost of services:
$600.00
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Company Response

We appreciate your suggestions for our website, Shelley! We do apologize for our inability to take hazardous items. Unfortunately it is against the law for our trucks to transport such items. We're glad that the service was otherwise successful! Thanks for letting us know Nigel and Logan did such a good job onsite.

Kim in Mississauga
Kim in Mississauga
2 reviews Mississauga, ON
1/10

Customer service is terrible.

I called this company on Friday, July 13, to give me an estimate on hot tub removal. I was told they would be at my house between 3:30 and 5:30 that day. When he called, I was told they had a big job and wouldn’t be able to make it until close to 5:30 or later. I asked him to call me when they were done. He did, which was at 5:10 or 5:20. He told me his manager had told him it would be too late and that someone would call me on Saturday to reschedule. Well, here we are on Tuesday, July 17 and still no call. The best part is I received an email today telling me my appointment on Friday was cancelled.

Approximate cost of services:
$0.00
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David in Old East York
David in Old East York
11 reviews Toronto, ON
10/10

Late spring cleaning...

Arranged same day appointment for junk clean up. Cody and Kyle called as promised and made it out early. They were most courteous and helpful. Clean up was a breeze and cost less than their competitors. Definitely would use again!

Approximate cost of services:
$450.00
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Company Response

Hi David! We're glad Cody and Kyle were able to get the job done quickly and professionally. Thanks for letting us know they did such a great job. We look forward to that next appointment!

Superman in Old Toronto
Superman in Old Toronto
1 review Toronto, ON
10/10

Tree trunk removed

2 guys came, assessed the situation gave me the cost. They worked with my budget . Grabbed a dolly and got it done! Awesome service for hard to do jobs!

Approximate cost of services:
$290.00
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Kurt
Kurt
5 reviews Toronto, ON
0/10

Ridiculous price for tiny load

1800gotjunk charged us $300 to pick up three, two drawer old style office filing cabinets. It would have taken them five minutes to carry these small old cabinets out. Two feet wide, two feet high and perhaps four fee deep. One person can carry one.
We are in downtown Toronto.
Absolutely a ridiculous fee designed to gouge a small business owner of the load is small.
They don't provide quotes in advance on their website.
Do not use this company. There are better choices where decent people will charge fair fees.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Kurt,

We are sorry that you had a negative experience with our company. If the behaviour of the team onsite was less than stellar, please contact us. Unfortunately we can't pull up your job details through Homestars. If you're seeking a resolution, please reach out to the management team directly at 416-467-8717. Ask for Tyler or Kelly.

Regards,

Tyler with 1-800-GOT-JUNK? in Toronto

Joy
Joy
9 reviews Toronto, ON
10/10

Efficient, and awesome customer service

From the moment they arrived they were respectful and efficient. They looked at me and said “ sit back and relax, we will take care of the rest”. Thank you so much!!!

Approximate cost of services:
$300.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 1-800-GOT-JUNK?

1-800-GOT-JUNK? is a full-service junk removal company. We offer junk removal for homes and businesses as well, including offices, retail properties, construction sites, and more! Our friendly, uniformed teams can help you get rid of just about anything. We’ll take just about anything non-hazardous that two strong crew members can ...
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