Carol - Richmond Hill

We have Direct Energy Protection Plan. For a monthly fee my family and I have peace of mind. Our home cooling system is important in the summer especially for our family & dog. I get a complete air-conditioning service every spring. I also get a complete heating service in the summer or fall to ready for winter. In addition, we added the plumbing, kitchen appliances, washer and dryer protection. We are very satisfied. The technicians are professional, courteous and do their work well. I would recommend Direct Energy for all your service needs. :) Thanks

My husband noted that the hot water being delivered was not consistent and it would run luke warm shortly after using hot-water. I called Direct Energy as we have the complete home package. I find the operate listened to my concern and booked a technician right away to see this problem the next day. Technician arrived within the allotted time and was helpful, professional and did the work immediately with an explanation. I have guests arriving from out of town today and I am so appreciative that they will have hot-water for a shower after a long drive. My husband too is very pleased. We would reccommend the complete home package with Direct Energy !