Reviews

10/10

We visited Urban Barns first time . Our interaction with the store manager Angie was beyond our expectations. The epic of customer service. We placed order for 6 dinning chairs just trusting the amazing representative. Wish company like your empower more their outlet managers learning from moments of truth. !0% discount invitation was confusing. Hope the dining chairs we ordered meet high standards of quality and workmanship?

Approximate cost of services:
$1,600.00
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0/10

The company advertised for Nest Protect Plus Installation at no cost as per attached. I registered for the programme. After very long time their rep came and inspected my house from top to bottom. Did not even talk or install the Nest protect pro. Appears false advertisement to visit and inspect homes by strangers. Extremely unprofessional. Be Aware

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Dear Umesh,

We are sorry to hear of your disappointing experience. With the Nest Protect Program, some conditions apply and not all homes are qualified. We'd like to further investigate this matter to determine what happened at your appointment, kindly call us at 1-855-227-7234 or email info@simplysmarthome.ca so that we may assist you.
We look forward to hearing from you.

Kiara
Simply Smart Customer Relations

0/10

Disappointed with the services provided by their sub contractors. Even the manager did not respond to my complaints. I am charged without a invoice and justification till date. Protection plans should include Planned Preventive Maintenance to avoid break down.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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