Keith & Peggy from Mississauga

My wife has become handicapped recently and has difficulty with the stairs. We needed to install a second set of railings on two flights of stairs to assist her climb. We went to Home Stars and selected three companies and asked them to visit and provide a quote. One company phoned several days later to make an appointment and one called a week later. They were both pleasant, took measurements, left after 15 minutes and called the next day with a quote. The third company, Smith Metal Works, called the same day and asked if they could come over that day. The caller was a fellow named Terek who arrived, surveyed the stairs and walls and asked several questions including about matching the existing railings and worked out a quote on the spot. Terek is an engaging young man who stayed for over an hour discussing business, life, his girl friend, etc. I not only was impressed by the work process and his knowledge but also with his friendly, comfortable manner. Terek came back several times to confirm where he was going to mount the railings which were fabricated at their Metal Works. The initial schedule was followed exactly and the entire project was finished on time, with no mess and well co-ordinated with the existing railings which made my wife very happy. The quality was excellent. My wife and I were very pleased and would not hesitate to recommend Terek and his company. Peggy & Keith

SPOILER ALERT!! - WE REALLY LIKED THIS COMPANY We recently moved to Meadowvale and needed a new designed interlock stone patio. After perusing Home Stars we chose three companies to provide information and a quote. Bill came from Pro-Loc, measured the backyard area, spent time listening to what we wanted and explaining what could be done considering the fence and landscaping and helped us pick out the design. To a slightly lesser extent the other companies did much the same. But here's the best part. I haven't often been in the position where a project had just been completed when my wife arrived and suggested a change. She felt the pattern, which looked great, would look better if we added another stone circle design. The guys were sweating and tired after many hours of work on the second day, the tools were packed up and the materials were ready to be transported to the trucks. Bill and Alex, although I'm sure they wanted to wade into a cold drink, spent the time talking to us about what we wanted and why, especially why?. After a while they agreed that it was a good idea and importantly the crew was still here and there were extra shaped stones. They grabbed some water and In about 45 minutes the space was cut out, the circle stones were laid and everything was perfect!! My wife was very happy. Bill and Alex were on time, polite and along with the rest of the crew, worked their buns off. They identified a slope in the backyard and structured a solution. We can't be more complimentary about how the quality of the project plus the work process exceeded our expectation - better than any other construction project in a long time. Thanks Bill and Alex. My wife and I would like to recommend Pro-Loc. We are even looking for another project just so we can see them again (just kidding). Peggy & Keith