SPOILER ALERT!! - WE REALLY LIKED THIS COMPANY
We recently moved to Meadowvale and needed a new designed interlock stone patio. After perusing Home Stars we chose three companies to provide information and a quote. Bill came from Pro-Loc, measured the backyard area, spent time listening to what we wanted and explaining what could be done considering the fence and landscaping and helped us pick out the design. To a slightly lesser extent the other companies did much the same. But here's the best part.
I haven't often been in the position where a project had just been completed when my wife arrived and suggested a change. She felt the pattern, which looked great, would look better if we added another stone circle design. The guys were sweating and tired after many hours of work on the second day, the tools were packed up and the materials were ready to be transported to the trucks. Bill and Alex, although I'm sure they wanted to wade into a cold drink, spent the time talking to us about what we wanted and why, especially why?. After a while they agreed that it was a good idea and importantly the crew was still here and there were extra shaped stones. They grabbed some water and In about 45 minutes the space was cut out, the circle stones were laid and everything was perfect!! My wife was very happy.
Bill and Alex were on time, polite and along with the rest of the crew, worked their buns off. They identified a slope in the backyard and structured a solution. We can't be more complimentary about how the quality of the project plus the work process exceeded our expectation - better than any other construction project in a long time. Thanks Bill and Alex.
My wife and I would like to recommend Pro-Loc. We are even looking for another project just so we can see them again (just kidding).
Peggy & Keith
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much Keith and Peggy . I believe it was the challenge of your project that got me so exited to take on your back yard patio. Their was plenty of planing and communicating with one another and your condo corp to execute an efficient game plane. The patio is unique as well. I love the circles we cut out into the patio , using different pavers from the rest of the patio. It was a pleasure working with the two of you.
Thank you
Bill and the Pro-Loc team!