Reviews

10/10

We had Clera replace our windows in 2015 and were completely satisfied. This spring one of the window cranks wore out, not surprising since it takes most of the wear and tear of opening/closing. We contacted Clera and after answering a few questions and providing a photo of the part that needed replacing they shipped it right away. Couldn't be happier with the prompt response and excellent customer service! Thank you

Approximate cost of services:
$0.00
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Company Response

Hello Mark,
Thank you so much for your great feedback, it was a pleasure to assist you. Always available to assist you again.
All the best to you!
Rita

10/10

ticket number AL-LG:477539 Elite was recommended through the manufacturer and they were prompt, professional and courteous. Fast response and diagnosis of the issue with our stove. Andy was able to fix it with the proper part and was courteous and professional. Repair was done on time and budget. Would highly recommend Elite for any appliance repairs. A+ service!!

Approximate cost of services:
$35,000.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

10/10

From the start Adrian was prompt in replying and took the time to answer questions specific to the job we required. The appointment was scheduled and Hamid arrived on time and was professional throughout. Attention to detail as well as customer service were evident. He explained the process for the scope of work and was able to complete the installation in a timely fashion. Compared to other companies I had contacted previously, DeMarco Mechanical Services has shown to be top-notch. Will definitely use them for any future gas/HVAC or furnace needs. Highly recommend them. Excellent quality of work as well as customer service made for a great overall experience!!

Approximate cost of services:
$600.00
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Company Response

hey Mark thanks for taking the time to give us a review. from gas lines to boilers to furnaces to air conditioners and tankless systems. flado we just care about you and your home. we will always be there to assist you in any way and thank you so much for choosing us

10/10

From the outset of our project David and Jesse were excellent to work with. They listened to our design requests and the quote we were given was very competitive. After the project began we ran into an issue with the city urban forestry office, which resulted in a significant delay to the schedule. Throughout the entire process David went above and beyond to assist us in getting the project back on track and was more than accommodating to work with the timelines we were dealt by the city. They were on budget, competent and the quality of the work far exceeded our expectations in the finished product. From start to finish they never deviated from the agreed work, and even went beyond the scope of work while we were waiting for last-minute permits to ensure the yard was in an acceptable state in the interim. Highly recommend them for anyone with masonry work to be done, you definitely will not find better anywhere! Could not be happier!!

Approximate cost of services:
$66,000.00
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Company Response

Thank you Mark for such a great review. We are so pretty pleased. Your concrete project looks amazing.
https://threelittlepigsmasonry.ca
647-739-5237

10/10

Arash was professional and courteous from the outset of our home renovation project. We ran into issues with the Urban Forestry department in the city and Arash was able to help us navigate the obstacles to get the project back on track. Great engineering firm we will definitely consult again for future projects. Highly recommend UTES for drawings, permits and knowledge in the overall process.

Approximate cost of services:
$5,000.00
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Company Response

Hi Mark,

It was a pleasure working with you on your project and glad to see that your permit requirements/specifications have been full filled.

Please do not hesitate to call us if you required any further assistance on this project or your future ones.

Much appreciated,

Arash

10/10

Within 1 business day of contacting hoerner plumbing we were able to get Martin and his assistant on site to provide an estimate and begin work. From start to finish they demonstrated a high level of knowledge and professionalism. Fast and thorough, they were exceptional at repairing the broken pipe and cleaning up when done. As well they provided us with tips on preventing any further maintenance issues and kept the job to within the price quoted. Overall a great company and their staff demonstrates the pride they take in the work they do.

Approximate cost of services:
$630.00
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Company Response

Thanks so much for taking the time to set up a review.
We are so pleased to hear that Martin performed in a knowledgeable and professional manner.
Thanks so much for your feedback.
Tracey

10/10

After receiving hassle from a third-party mover recommend by the retailer we found the Canada movers online. Prompt response and excellent service in asking for relevant photos of the fridge made the initial question and answer discussion easy. Lurii and his partner were on time, fast and professional. They were able to get our fridge downstairs without any issues. Very happy to have found them and would highly recommend their services to anyone looking for a straightforward, no nonsense approach. Excellent work and will definitely be utilizing this company again. Keep it up!

Approximate cost of services:
$200.00
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Company Response

Thank you Mark for writing positive feedback.

10/10

Right from the day our furnace and central air quit the staff at Canadian Air Systems were courteous and helpful, answering questions and responding with the service call immediately. Mylan gave us an honest assessment of the situation and several options as to how to proceed. Grant went above and beyond to work with us to find the best options within a range of selections to meet our needs. Rick and his team were on time, professional and did the utmost to minimize the impact of a job of this scale. Both furnace and air conditioner were replaced within the time quoted and there were no surprises, no hidden costs or stress involved. We were pleased with the quality of work and the time taken by all (Mylan, Grant, Rick and his team) to provide information and make us feel very valued as customers. Overall I would recommend this company for any hvac needs. They provide excellent service, quality products and it was apparent they took pride in their work and showed a level of proffesionalism that can be rare these days. Great job guys and keep up the good work.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Mark - Thank you so much for your detailed review. You picked up on two things in particular that we strive for at CAS: professionalism, and taking pride in our work. It's always a pleasure to work with intelligent, communicative clients like yourself, and we hope you will turn to us again down the road should you have the need. Until then, all the best - and we'll be in touch!