Reviews

10/10

My experience with Jostar was very pleasant. Joanna was very pleasant and professional and was very patient with us in choosing fabrics. Thanks Jostar I will use you again and will continue to refer you to others.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Getting custom double doors for an older home and getting to design it yourself is not a standard thing unless you're Sunview Windows and doors. They are amazing and such nice people to work with. It was actually cheaper in the long run, even at $5000 as the door opening was not standard. My beautiful door from Germany is custom fit and I designed it! I highly recommend them.

Approximate cost of services:
$5,000.00
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Company Response

We're happy you're happy, Judi! Thanks so much for the review.

2/10

Very unhappy with the windows. I have had them only 7 years and every window, 20 of them, the seals have broken. Durabuilt wants over $3000 for labor to replace them as only the glass is warranted for 20 years. So tell me, am I going to have to do this in another 7 years again? It is not just 1 or 2 windows....it is every window in my house (20 in total).

Approximate cost of services:
$13,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback Judi. We greatly appreciate any and all comments that come to us and will gladly use this as part of our Customer Service Improvement Program.

We would like to work together with you to achieve the best result. We would greatly appreciate the chance to discuss this matter with you.
Please feel free to contact Amy C, Professional Assistant to the General Manager at amyc@durabuiltwindows.com.

We understand that you’ve experienced difficulty with us and Durabuilt would like to help.
Thank you for your time and effort! We hope to speak with you soon!