Durabuilt Windows & Doors

I had a great experience with Durabuilt. From the quote process all the way to the installation. Everyone I dealt with was knowledgeable and efficient. The installation crew was one of the best Ive seen! And a bonus with Durabuilt is they replace your moulding, not all companies offer this. And they work with the greener homes loan, they give a certain % upfront then the remainder after you get a post retrofit inspection. Durabuilt was very patient while the rest of the loan came through after the installation.

Recently, we had Durabuilt replace our exterior doors to help make our home more energy efficient for the oncoming winter. We've used Durabuilt for our window replacements prior, and are exceptionally happy with their service, from our experiences with the sales staff when visiting the showroom to the on-site installers. They've been amazing. The prices have always been reasonable and they was even able to honor an older quote when our renovation was delayed for a significant amount of time.

Widows and price were great. Very easy and friendly to deal with. Technician was professional and did a top notch install.

We would like to commend the Installation team of Clay, Roman, David and Kevin. They were very professional and knowledgeable about the product and process from start to finish. All of the team were very personable the whole time, they all got along well with us and each other. It was a huge job and they were very meticulous in keeping their worksite clean and organized. The team did a great job and we are very impressed with their dedication, attitude and work ethic. Durabuilt Windows and Doors was well represented by the crew, they were all a pleasure to be around.

I have had 15 windows fail within 5 years.
The "warranty" doesn't cover labor to replace the absolute garbage windows, so It's costing me thousands of dollars in "warranty" expenses.
I will never buy them again, and I recommend every avoid them.

Clayton and Ed did an excellent job with my service appointment today. They were friendly and very efficient. I would definitely recommend Durabuilt

John, Warren and Roman tackled my old patio door today
and replaced a window panel in my living room.
So pleased with the job they did. My door works like new now.
Even though it turned out to be a much bigger job due to the age
of my door, the guys remained friendly and positive. Great having them in my home.

Had a sales person out and he was fantastic, however approximately 5 years down the road the windows became cloudy,first only one than the rest. We contacted Edmonton branch and we told that we have to have them replaced. These we all paid for once and don't think I should have to do it again. If windows are the unsatisfactory that the gas leaks out, maybe you should get out of the business. Terrible company. Watch your back if you hire them.

I am writing to express my sincere gratitude for the outstanding job Rian and his team did on the recent window installation project. Rian and his team were very professional, and skilled.

From start to finish, the work was carried out with the highest level of craftsmanship. The quality of the windows and the precision of the installation have exceeded our expectations. I am particularly impressed with the meticulous alignment and sealing of the windows, the efficient and clean worksite, and the way he addressed and resolved any challenges that arose.

In addition to the excellent work, I want to acknowledge the exceptional teamwork displayed throughout the project. The coordination, communication, and collaborative effort among him and his team members were evident and contributed significantly to the smooth execution and successful completion of the job.

I truly appreciate the effort Rian and his team put into ensuring that everything was completed to such a high standard and on time. It has been a pleasure working with professionals who take such pride in their work.

I wish to thank Rian and his team for the great work and for being a part of a team that clearly values quality and customer satisfaction.

Joanne & Jake Siemens

Rob, John, Bojo, Warren, Roman and I forgot one name (sorry), went over and above to complete a large residential project to satisfaction. With special thanks to Rob, who saved the day a number of times leading up to and on the day of the installation. Rob was always easy to reach, responded swiftly, solved issues effectively, and was hands-on. Much appreciated guys, thank you!