Brinah Weintrop from Etobicoke

the first appointment that I booked to have my A/C cleaned this year was not great. I was in the basement and did not hear the knock at my door. I did have the side door open and would have hear someone calling me. I think that a service person should take the time to try a 2nd option regarding contact before leaving a scheduled appointment In the past, the service person has always called to say that he/she is on their way. I just got a note saying that no one was home. I had specifically booked all my home appointments in one day. I had to book another appointment for the A/C to be cleaned. I asked that the service person call if I do not answer the door this service is part of my insurance monthly program.

Thank you MMT! Mario patiently explained all the work that would be completed to my home and wrote up a specific quote with no surprises. Another company had done the work incorrectly and left my home in a terrible condition. My life was a nightmare until Mario's team came and redid the waterproofing. Yes, my waterproofing had to be redone. MMT restored my faith in honest, kind and knowledgeable workers. Together, we were able to document the bad work that had been done and I did not experience a financial loss. HGTV should have a show called - Mario and his crew does it right!... Thank you