Brian from Guelph

We had the Reliance maintenance plan and were having some issues with the furnace not shutting off or not getting to the desired temperature. Called for service and it turned out we had a cracked heat exchanger. Because of the dangers of this leaking carbon monoxide into the house the service tech had to shut the gas off to the furnace, leaving us with no heat at all. A sales rep was out in the next few hours to go over all our options. This was on a Friday and by Sunday we had a new furnace installed (and AC unit as we needed that replaced and it was a better deal to get both done at the same time). The sales rep was great and genuinely seemed to understand how difficult it is to come up with thousands of dollars unexpectedly. She didn't try to oversell us and went over all options available. The installers that came were very well informed, polite and were very clean. And in the end we are more comfortable than we were before. I'm sure we could have gotten a better deal elsewhere but overall the entire experience (besides being out $9000) was good. Hopefully I don't need them for another 20 years.

Our roof was really bad and had started leaking. After getting a few quotes we went with D'Angelo and Sons since they had just finished a roof nearby that looked great. Their quote was reasonable and they came out as quick as they could and finished the entire roof in a day, including adding extra vents. The crew were all super friendly and they cleaned so well when they were done I was amazed at how my deck looked. All around I'm very impressed with this company and would highly recommend/use again.