Reviews

8/10

Initiated request with New Century Maids via company web site. Received response right the way and scheduled cleaning the next week. The maid arrived late with no advance warning but she did a very good clean up job within the time limit that they quoted. I would consider using them again.

Approximate cost of services:
$165.00
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Company Response

Thank you Maria for your review - very nice to hear that Soledad did a great job cleaning your home - we are sorry for her late arrival and will make sure this does not happen again (and will call to inform of any change)
All the best

10/10

Found the service over Homestars. Dimitri was very accommodating. He was able to come the same night and install a numeric lock. The price was as discussed over the phone, no upselling. He even helped me fixed my front door lock and replaced the necessary parts. He was on time and professional. I would definitely recommend his service.

Approximate cost of services:
$300.00
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Company Response

Thank you so much Mary for your review

10/10

The service was quick and professional. From obtaining an estimate to setting up the appointment. They were able to do most of the work via email. The technician who came was finished in approximately an hour. He was polite and friendly. All the garbage was tidily set aside. I liked the fact that I could've paid by cash, cheque or credit card. I would definitely use their service again.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Professional and friendly agents arrived on time and introduced themselves, assessed the area to be serviced, no up-selling or changing from original quote. Brought in protective equipment so no damage to our home. Wireless POS system was available so made payment easy. Great job guys! Would definitely recommend their service!

Approximate cost of services:
$170.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much Mary for the review & the business. We are so glad that we were able to be of a service and we looking forward serving you again, Thank you again Adel Majd & The 416-SO-CLEAN Team.

1/10

Purchased voucher from dealfind to steam clean carpet (3 rooms and a hallway) at $29. First the web site appointment booking doesn't comply with my internet browser (IE8 and Safari). No one ever answers the phone, you'll always have to leave a message for them to get back to you whenever. When I finally got the appointment, they won't give you a timeframe until the night before or the morning of the day of appointment. The upsale was immediate as soon as the guy (Olek) walks through the door. Apparently a different chemical has to be used to thoroughly clean the rooms. The impression we got was either he does a horrendous non-existent job or we pay him the extra CASH for the recommended upgraded service he'll perform. Would never go with this service again!

Approximate cost of services:
$79.00
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