Paul W. from Mississauga

Richard replaced our dead A/C unit last year (previous review). The Lennox unit he installed has worked flawlessly and the adjustment he made to the furnace greatly improved airflow in our home. Richard recently attended our house to perform our annual spring maintenance. Appointment was for 10:30 - 11:30 and he arrived at 10:29. In the dealings we had with Richard between last year and this one, he is always there when he says he will be. The maintenance check adds that peace of mind that our unit is ready for another smoking hot season! Well worth the price to have the maintenance done. We still recommend Richard and Coretemp above any other HVAC companies.

From the agent who attended our front door to those who completed the work, Optima was a great choice. We had quotes from other companies that were on par with Optima, but we chose them because of the knowledge and thoroughness conveyed by Chris. His explanations and demo of the windows were far superior to anyone who had attended our house before. Once we had committed to the project, Chris was easy to contact and worked with us to solidify a start date. Once chosen, Art and his team attended on schedule, completed the project with genuine attention to detail and went above and beyond (Art told Chris that the windows in the garage that weren't being replaced needed to be capped to match the rest of the house; Chris agreed and the work got done - beautiful touch). This project was done Oct. 1-2, 2013 and the windows have been an obvious improvement aesthetically and functionally. Chris and his team are recommended by my wife and I without hesitation.

Our A/C stopped working during the wonderful stretch of 30 degree weather and left us with that gut twisting feeling of "Get ready to empty the wallet." We checked a few A/C companies on Home Stars and decided to send a message to Core Temp. We sent the message on a Tuesday evening and Richard contacted us the following morning. He asked me to describe the problem and offered some suggestions as to what he believed the issue to be. Given that our schedule wouldn't permit us to be available during business hours, Richard advised he (or one of his technicians) would attend our house sometime after 5 pm to accommodate us. I arrived home at 5:05 pm to discover Richard walking from his truck to our driveway. Richard quickly diagnosed the problem (exactly what he had figured out via the phone call) and had our unit up and running immediately. Given that my wife and I know nothing about A/C units, Richard could have told us the "widget" and "left phalange" were broken and easily made us believe the unit needed replacing. What he chose to do was diagnose the issue correctly, thoroughly explain what caused the problem and provide a very reasonable quote. I can not be more clear when I say that Richard is one of the few businessmen out there that puts his own integrity ahead of the almighty buck. I whole heartedly recommend you contact Richard if you need A/C or furnace work. My wife and I wouldn't consider approaching any other company for this type of work in the future because we are confident Richard's genuine desire to take care of his customers can not be beat. Thank you, Richard, from (now) very loyal customers. PS If you have an emergency, call Richard instead of sending him email - We thought his response time was reasonable, but he advised me that he may have been able to get to us the same day had we contacted him by phone.