Reviews

10/10

I had a cracked door frame. It was not clear whether it could be repaired or had to be replaced. Eduardo said he could fix it. And he did! Not only that, he came back a few days later (at my request) to adjust the tension on the door hinges, at no charge. Eduardo is a very capable person, with an amazing smile and personality. He explained everything to me clearly. The whole exercise was a pleasant experience for me (including the fact that I didn't have to pay for a whole new door assembly, so I saved a few hundred dollars). I highly recommend him.

Approximate cost of services:
$350.00
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Company Response

Thank you so much Judy for a very nice feedback at my business with you. I truly appreciate it a lot.

10/10

Furnace was acting strange - it heated the house, but slowly. Fan was quiet, and only came on for a minute or so every 10 minutes. Kevin determined that the main fan was broken (I was hearing a different fan), got the parts, and fixed it. We had a discussion about the merits/demerits of replacing it - I chose to get it repaired, but now I have more information in case it breaks again. Kevin was a great communicator - explained everything really well.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for sharing your recent service visit. I have passed your comments on to Kevin and also shared them with our entire Service Team. It was a pleasure to be of assistance to you and we thank you for choosing Knight for your heating needs. Please call us any time you need our help. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

10/10

I've used them for some time but most recently they replaced two toilets and one sink for me. I keep using them because I'm used to them, they do whatever I want to get done, their price is fairly reasonable, and I'm generally very satisfied with them. I'd recommend them to others.

Approximate cost of services:
$2,600.00
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